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Brownsville Toyota

Brownsville, TX

4.9
2,118 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,118 reviews

May 28, 2021

Excellent service....the service person Fabian Cantu was very courteous and helpful....he got out of his way to give a great service....he even took me home because the shuttle service was busy with othe More

by Dragus3000@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Fabian Cantu in the service and ms Mercado with the shuttle service
May 28, 2021 -

Dragus3000@yahoo.com responded

thanks

May 30, 2021 -

Brownsville Toyota responded

Hello, and thank you for your thoughtful recount of your recent experience with our team here at Brownsville Toyota. It's always our aim to go above and beyond for valued guests such as yourself.

May 26, 2021

Great customer service. Salesman was caring and understanding. Not your pushing type of salesman. Well informed about their inventory and well mannered. Javier made it easy for us to make the decis More

by Alfredo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
May 28, 2021 -

Brownsville Toyota responded

Thank you for the great review, Alfredo! We are happy to see that Javier's knowledge and expertise helped you make an informed decision. Congratulations on your purchase; Brownsville Toyota welcomes you back at any time!

May 26, 2021

Great customer service is provided by everyone. The waiting time for car service is sensitive of my time as I decided to wait. Toyota rocks! More

by Zelma.mata@utrgv.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen
May 27, 2021 -

Brownsville Toyota responded

Hi Zelma, We appreciate your feedback. It is wonderful to hear that you received great customer service by everyone and that we could assist you in a timely manner. Thank you for choosing Brownsville Toyota and we hope to continue to assist with all of your future automotive needs.

May 25, 2021

Great service, would recommend to friends and family. Never an issue when going to leave my truck. They provide a comfortable waiting area for customers. More

by Asr2385
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 25, 2021 -

Brownsville Toyota responded

Glad to learn we could make your experience with Brownsville Toyota great! Thank you, and have a fantastic day!

May 25, 2021

Very helpful and attentive. I wish they would wash the car as part of the service. Otherwise very positive experience. I would definitely recommend Brownaville Toyota to my friends. More

by Hinojosa03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 26, 2021 -

Brownsville Toyota responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

May 24, 2021

Very pleasant atmosphere! Very friendly! Miss Abigail the receptionist was friendly n informative about the mechanics of the vehicle. I was impressed with her knowledge. More

by Jolv333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
May 25, 2021 -

Brownsville Toyota responded

That's wonderful to see! We are pleased to see that Abigail made a positive impression on you and that her knowledge and expertise were as impressive. If we can do anything else for you, please be sure to let us know.

May 25, 2021 -

Jolv333 responded

Thank you ! I will !

May 23, 2021

Luis was very friendly, polite, respectful went above and beyond to help me. Wish you had more associates like him. Explained everything that was needed to be serviced and also explained what was done. More

by Rave4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
May 24, 2021 -

Brownsville Toyota responded

Hi there, We appreciate your feedback. It is wonderful to hear that during your recent visit Luis was respectful, friendly and went above and beyond to assist you. Thank you for choosing Brownsville Toyota and we hope to see you again.

May 23, 2021

Business gave me a ride to my home for the work on my vehicle and returned me back to the dealer ship. Work took 4 1/2 hours. More

by gmadame7067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember name
May 24, 2021 -

Brownsville Toyota responded

Hi there, Thank you for your five star review and sharing your experience and feedback. We appreciate you choosing Brownsville Toyota and we are looking forward to assisting you again for any of your automotive needs.

May 23, 2021

Marty in the service department was great! Very professional, helpful and cared about taking care of the customer. Everyone there was very friendly and helpful. More

by jjfinger69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
May 24, 2021 -

Brownsville Toyota responded

Hi there, Thank you for your five star review. We are pleased to know that Marty and our team here at Brownsville Toyota provided you a professional and helpful experience. We look forward to your next visit for any of your automotive needs.

May 23, 2021

Fast and excellent service. SA was knowledgeable, courteous, and efficient in giving the estimated time for the amount of work that needs to be done. More

by virtualmum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
May 24, 2021 -

Brownsville Toyota responded

Hello, your review made us smile. We love hearing that our employees, such as Fabian, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Brownsville Toyota, we will be sure to keep up our timely services and courteousness.

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