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Brownsville Toyota

Brownsville, TX

4.9
2,102 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,102 reviews

May 10, 2021

I was running late and Fabian gave me enough time to pick up my car since it was a Saturday. He was able to explain also some things that I was requesting. Thank you also for the “cashier” (I didn’t get her More

by Miks B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
May 11, 2021 -

Brownsville Toyota responded

Hi Miks, thanks for the great review for Fabian and our team! We're glad to hear your experience was positive. We hope you have a wonderful day.

May 08, 2021

Outstanding support, very satisfied with services provided yesterday. Very much appreciated.... We look forward to continued service with Brownsville Toyota. Technicians care and it truly shows. More

by rdleon29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
May 10, 2021 -

Brownsville Toyota responded

Leon, thank you for taking the time to share your outstanding experience with Abigail! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Brownsville Toyota.

May 06, 2021

Service was good, staff are very accommodating and helpful. My car issue was resolved. Just a little pricey. Wish I knew Mr. Austin is still working there, we would have requested him coz we were so s More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail, Austin
May 06, 2021 -

Brownsville Toyota responded

Thank you for the kind review, Jenny! We are glad to know that you received accomodating and helpful service during your visit to our Service Department. Please let us know if we can be of any further assistance to you!

May 06, 2021

exepcional service freandly people e e e e e e e e e e e exepcional service freandly people e e e e e e e e e e e e. e e e e. e 3 3 3. 3 3 More

by jorgeagutierrez987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
May 07, 2021 -

Brownsville Toyota responded

Hi there, Thank you for your five star review. Your satisfaction means everything to us, so we are thrilled to hear that you received exceptional service from our friendly team. Thank you for choosing Brownsville Toyota and we hope to see you again.

May 05, 2021

Fabian was very friendly and very professional. He went above and beyond to assist me and he even walked me to my car. I was only there for about 30 minutes for an oil change compared to previous visit. More

by Amaliarod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
May 06, 2021 -

Brownsville Toyota responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled to hear that Fabian was able to create a friendly and professional environment while assisting you in a timely manner. Thank you for choosing Brownsville Toyota and we hope to see you again.

May 04, 2021

Courteous Prompt greeting Respectful and friendly from Courteous Prompt greeting Respectful and friendly from the word go Service department completed task efficiently and effectively Overall a very More

by Dbobc20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
May 05, 2021 -

Brownsville Toyota responded

Thank you for the 5-star rating and for sharing your experience! We are glad your time at Brownsville Toyota was courteous, respectful, and friendly. Safe travels. We look forward to your next visit.

May 03, 2021

Justin was great. Made a call to him at 4PM Friday, truck was in my driveway 18 hours later 350 miles away. Thanks for all!! More

by CLOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Galvan
May 05, 2021 -

Brownsville Toyota responded

Thank you for the great review! We will be sure to let Justin know how happy you are with his exceptional and timely service. Congratulations on your new truck; we hope you'll consider Brownsville Toyota again in the future.

May 02, 2021

The young man contacted my extended warranty for me; The young man contacted my extended warranty for me; they refused to cover the work evidently something hit and broke a sensor that controls abs etc. More

by Spedteacher027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
May 03, 2021 -

Brownsville Toyota responded

Thank you for the feedback! We will make sure to share all your feedback with our management team, and we hope that you will continue to visit us at Brownsville Toyota!

May 02, 2021

Brownsville Toyota has exactly what it takes to get the job done with a smile. The teams in every department work well and they have always meet my expectations. I would not go anywhere else. Luis Galvan a More

by DAWG260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUIS GALVAN , AUSTIN SERV MANAGER AND MARTIN SERVICE ADVISOR
May 03, 2021 -

Brownsville Toyota responded

Hi there, We thank you kindly for your five star review. We are thrilled that you have continually experienced excellent, friendly service with Luis and our team here at Brownsville Toyota. We appreciate your recommendation. Thank you for your repeat visits and we look forward to seeing you again for any of your automotive needs.

May 02, 2021

Great friendly & prompt service. Was in & out of there in 2 hours like they promised. Joe, the agent that took care of me was very helpful. More

by crisflor33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 03, 2021 -

Brownsville Toyota responded

Hello there, Thank you for your feedback. We are happy to know that Joe provided excellent service and provided a friendly and professional experience for you. Thank you for choosing Brownsville Toyota, we hope to work with you again soon!

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