
Brownsville Toyota
Brownsville, TX
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Very good and fast service plus a comfortable rest area and coffee, there was very explained the service done for the technicians. I will suggested as a plus wash the car after service. and coffee, there was very explained the service done for the technicians. I will suggested as a plus wash the car after service. More
Good service, staff is friendly and able to answer any questions. Staff will update you with phone calls if needed. Fabian has great customer service skills. questions. Staff will update you with phone calls if needed. Fabian has great customer service skills. More
Super friendly always does a great job explains everything that was done to my vehicle great service super helpful and always keeps every fast done! everything that was done to my vehicle great service super helpful and always keeps every fast done! More
The service was done in a very efficient manner, and thoroughly. They were very professional and courteous, ensuring that all my questions were answered. Keep up the great work! thoroughly. They were very professional and courteous, ensuring that all my questions were answered. Keep up the great work! More
Service staff welcomes you when you walk in the door. Enough service reps that wait is minimal to get info. Both Martian and Fabian called to give me updates. The cost was exactly what they said before t Enough service reps that wait is minimal to get info. Both Martian and Fabian called to give me updates. The cost was exactly what they said before they began the repairs. The service manager rode in the car with me afterwards to identify the sound in the front wheel when diagnostics and looking at it didn’t help. But once he heard it he figured out is was the strut and gave us a quote for repair in writing within 5 minutes. Everyone is so cheerful and helpful. Great place!! More
I had a a very good experience with customer service. The service employees Abigail was very friendly and courteous. She helped me resolved my issues with my Toyota Prius. The service employees Abigail was very friendly and courteous. She helped me resolved my issues with my Toyota Prius. More
Orlando was our salesman and was assisted by Al in our search over the internet and phone. The vehicle available was what we wanted and Albert helped us in finance to be in/out in quick fashion! search over the internet and phone. The vehicle available was what we wanted and Albert helped us in finance to be in/out in quick fashion! More
Excellent personalized service! Charlie is the best salesman! He remembered that I was interested in a certain car and he notified me as soon as one was available. salesman! He remembered that I was interested in a certain car and he notified me as soon as one was available. More
Excellent communication by Joe: from explaining the process, to sharing the diagnosing of the problem, to offering a shuttle, to sharing on going status, and finally completing the service with an exce process, to sharing the diagnosing of the problem, to offering a shuttle, to sharing on going status, and finally completing the service with an excellent professional attitude. More