Back

Brownsville Toyota

Brownsville, TX

4.9
2,098 Reviews

6750 Frontage Rd

Brownsville, TX

78526

Directions

By Type

Showing 2,098 reviews

April 23, 2021

Very good and fast service plus a comfortable rest area and coffee, there was very explained the service done for the technicians. I will suggested as a plus wash the car after service. More

by joemontalvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 24, 2021 -

Brownsville Toyota responded

Hi Joe, At Brownsville Toyota we would like to thank you for your five star review. We are very happy to hear about your experience during your recent visit to us. We appreciate your kind words about our service. Thank you for choosing Brownsville Toyota and we hope to see you again for all of your automotive needs.

Apr 24, 2021 -

joemontalvan responded

Excellent service Thanks a lot !!!

April 21, 2021

Good service, staff is friendly and able to answer any questions. Staff will update you with phone calls if needed. Fabian has great customer service skills. More

by Cisneros_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Cantu
Apr 22, 2021 -

Brownsville Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our team, and we hope that you will continue to visit us at Brownsville Toyota!

April 19, 2021

Super friendly always does a great job explains everything that was done to my vehicle great service super helpful and always keeps every fast done! More

by Mayraylpz1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 19, 2021 -

Brownsville Toyota responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership here at Brownsville Toyota. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve to be the best in Brownsville.

April 18, 2021

Fast and friendly service. Abel went above and beyond to help get me the best price and best vehicle for my family! Amazing job Abel! More

by Clgraham13@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Trevino
Apr 19, 2021 -

Brownsville Toyota responded

Thank you for taking the time to write a review! We are glad to hear Abel went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to working with you for years to come at Brownsville Toyota.

April 18, 2021

The service was done in a very efficient manner, and thoroughly. They were very professional and courteous, ensuring that all my questions were answered. Keep up the great work! More

by Andres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Apr 19, 2021 -

Brownsville Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Brownsville Toyota!

April 15, 2021

Service staff welcomes you when you walk in the door. Enough service reps that wait is minimal to get info. Both Martian and Fabian called to give me updates. The cost was exactly what they said before t More

by Barbara H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin R, Fabian, service manager
Apr 16, 2021 -

Brownsville Toyota responded

Barbara, Thank you for the 5-star review. We are glad we were able to spend the time to really figure out was going on with the car and were able to get you a quote in writing for the repairs!We hope you continue to choose Brownsville Toyota for all your vehicle repair needs! Take care!

April 14, 2021

I had a a very good experience with customer service. The service employees Abigail was very friendly and courteous. She helped me resolved my issues with my Toyota Prius. More

by trevinoe65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 15, 2021 -

Brownsville Toyota responded

Thank you for that great review! Abigail was happy to take care of you and your Toyota Prius. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Brownsville Toyota!

April 14, 2021

Orlando was our salesman and was assisted by Al in our search over the internet and phone. The vehicle available was what we wanted and Albert helped us in finance to be in/out in quick fashion! More

by Trigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ORLANDO, AL IN SALES - ALBERT IN FINANCE
Apr 15, 2021 -

Brownsville Toyota responded

Hello, thank you for taking the time t to share a quick experience with Orlando and Albert! We hope you continue to love your new ride, and we are looking forward to taking care of any of your auto needs in the future at Brownsville Toyota.

April 11, 2021

Excellent personalized service! Charlie is the best salesman! He remembered that I was interested in a certain car and he notified me as soon as one was available. More

by castrorenfrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie and Carolina
Apr 12, 2021 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Sales Team, especially Charlie. We are always here to help at Brownsville Toyota!

April 10, 2021

Excellent communication by Joe: from explaining the process, to sharing the diagnosing of the problem, to offering a shuttle, to sharing on going status, and finally completing the service with an exce More

by Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Apr 11, 2021 -

Brownsville Toyota responded

Sienna, thank you so much for your feedback! Joe and the rest of our Service Team will be very happy to learn about your kind words and high star rating! We hope you continue to choose Brownsville Toyota for all your automotive needs! Take care!

...
135
...