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Brownsville Toyota

Brownsville, TX

4.9
2,107 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,107 reviews

April 05, 2021

I went in for an oil change . The check engine light was on . I was advised that it would cost $150 to run diagnostics. That is outrageous! My new job requires a lot of driving so I was pretty much stuck More

by cguerra101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jor
Apr 06, 2021 -

Brownsville Toyota responded

Hello, We take your feedback seriously, and I would appreciate the opportunity to speak with you to address your review further. Can you please reach out to me at a time that is convenient for you? I hope to hear from you soon. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

Apr 06, 2021 -

cguerra101 responded

I’m available after 5 or tomorrow morning after 10.

March 31, 2021

Fabian is and outstanding young man that help me with everything He is very knowledgeable of his job and the things that needed to do on my vehicle thank you More

by Eduardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Apr 01, 2021 -

Brownsville Toyota responded

Hi, Eduardo! Thanks for your shout-out about our Service Department at Brownsville Toyota and for your five-star rating. Visit us again, please!

Apr 02, 2021 -

Eduardo responded

Thank you

March 31, 2021

Abigail and the service team seem to do a good job but I continue to have a problem they can't find/correct, and their diagnostics haven't helped. More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 01, 2021 -

Brownsville Toyota responded

Hi, I appreciate your feedback regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

March 27, 2021

Justin Galvan and Joe where very helpful and the service was on time.An service was done on my highlander 2019. I will recommended the service at Toyota Brownsville. More

by Corbeil-lourdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 28, 2021 -

Brownsville Toyota responded

Thank you for taking the moment to share your nice feedback for our team at Brownsville Toyota regarding the services provided for your Toyota Highlander. If there is anything else we can be of assistance with, please do not hesitate to reach out to our team.

March 27, 2021

Fast, Fun, and Friendly! Every time I go in for maintenance never seem to disappoint. Everyone is always willing to help go above and beyond. More

by Rleal24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 27, 2021 -

Brownsville Toyota responded

Thank you so much for taking a moment to share how our team went above and beyond with the care provided at Brownsville Toyota. We look forward to the next time we can help you out with any service needs.

March 27, 2021

The service was excellent from the counter to receive my car. Miss Abigail Rios is very helpful with the customers, thank you very much Toyota Brownsville Tx More

by emdesaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Rios
Mar 27, 2021 -

Brownsville Toyota responded

It was our pleasure to provide a positive service experience at Brownsville Toyota. Thank you for your amazing comments for Abigail, and see you again next time!

March 27, 2021

I was taken good care of by Martin in the service department and he explained everything that was to be performed on my car. A shout also to the shuttle driver Gen. Good job! More

by Joeserrato59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, Gen
Mar 28, 2021 -

Brownsville Toyota responded

Thank you for taking a moment of your day to share your nice feedback for Martin in the Service Department at Brownsville Toyota. We will be sure to relay your shoutout to Gen and let him know what a great job he is doing. See you again next time for any other service needs!

March 27, 2021

Hello my name is Ramiro Olivares, I have been taking my cars for service for a few years. I am please with the customer service. I would recommend you to my friends and customers. I have been a loyal custo More

by amradio1@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARCIAL
Mar 28, 2021 -

Brownsville Toyota responded

Hi Ramiro! Thank you for sharing your story. We are super appreciative of loyal customers like yourself. See again next time at Brownsville Toyota!

March 27, 2021

Great attentiveness, politeness and servicing. VERY PROFESSIONAL. I appreciate the overall attentiveness and respect I was provided with. Toyota has great employee and customer service. More

by yazmin_hdz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial
Mar 28, 2021 -

Brownsville Toyota responded

Thank you for visiting Brownsville Toyota. We are happy to know that you enjoyed our services. We look forward to working with you again.

March 26, 2021

Thanks,Good services, no necessary to extend my opinion Thanks, Good services, no necessary to extend my opinion to 25 words, it is a serious Toyota dealer.Ciao, see you next time, good afternoon More

by cjvalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
yes
Mar 27, 2021 -

Brownsville Toyota responded

Thank you for visiting Brownsville Toyota! We are happy to know that you enjoyed our services. We look forward to working with you again!

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