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Brownsville Toyota

Brownsville, TX

4.9
2,090 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,090 reviews

February 25, 2021

Joe Figurora knows what it means to satisfy a customer. Joe Figurora knows what it means to satisfy a customer. He did a good job for me. I’ll return for future service. If I had known of my tire issues I More

by Hud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Feb 26, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your positive experience with Joe from our Service Department! We look forward to doing business with you again at Brownsville Toyota!

February 24, 2021

Very good customer service, recommend to others to go and have service to their automotive. They would treat you like family and have your best interest More

by Koolpatron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy
Feb 25, 2021 -

Brownsville Toyota responded

We love hearing this! Thank you for the kind review and thank you for being a part of the Brownsville Toyota family.

Feb 26, 2021 -

Koolpatron responded

Luis was great with customer service

February 24, 2021

I have been a customer of Brownsville Toyota since they opened we can’t say enough good about the dealership from service to sales management More

by cliffy6876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 25, 2021 -

Brownsville Toyota responded

Thank you for the kind review! We are delighted to know that you've been a loyal customer of ours. We look forward to your next visit at Brownsville Toyota.

February 23, 2021

I really enjoyed the customer service I received from my service representative Marty. I took his time to explain and to make that I understood what needed to be done and options I had in order to resolve More

by Mr. Rincon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Feb 23, 2021 -

Brownsville Toyota responded

Hi Mr. Rincon, thank you so much for sharing your feedback with us! We're glad to hear Marty has given you great service. We appreciate your business and welcome you back anytime. We hope you consider us again in the future!

February 21, 2021

Fast and Professional This Service Department seems to Fast and Professional This Service Department seems to go out of their way to get your Service Done We will definitely be going back for Service More

by ray.soliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol
Feb 22, 2021 -

Brownsville Toyota responded

Ray, we appreciate you taking the time to share your fast and professional experience with Marisol in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 21, 2021

It was a delight to go through the whole mileage inspection process from the time I called to make the appointment to the time I picked up my vehicle. Alberto and Luis particularly were super helpfu More

by tcappella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Alberto and cashier ( did not get her name)
Feb 22, 2021 -

Brownsville Toyota responded

Thanks so much for the outstanding review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

February 20, 2021

Dealership sells you all the warranties possible. Just so they can tell you nothing is covered by your warranties. You need to pay out of pocket. Then the mechanic is sent to assist in answering questions ju More

by Janehuerta4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota
Feb 20, 2021 -

Brownsville Toyota responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at lgalvan@brownsvilletoyota.com? I look forward to speaking with you. Best Regards, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

February 13, 2021

Though I have to wait for more than a couple of hours, good quality service is provided always. Hopefully waiting time will be reduced in the future. More

by Youngki.woo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know
Feb 14, 2021 -

Brownsville Toyota responded

Thank you for the feedback! We are glad to see that you are satisfied with the service provided. If Brownsville Toyota can do anything else for you, please be sure to let us know.

February 13, 2021

I always receive excellent service when I take my car in for oil changes or anything else it needs. Marty sold me my Rav4XLE and now he's in the service department taking care of my SUV making sure it's run More

by Gloria S Pedraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rodriguez
Feb 14, 2021 -

Brownsville Toyota responded

Thank you for the great review, Gloria! We are so pleased to see that Marty has taken care of you and your RAV4 XLE from the time of purchase until now. If there is anything else that Brownsville Toyota can assist you with, don't hesitate to let us know.

February 12, 2021

Amazing friendly atmosphere at the dealership... but I will say some of the employees need to be more friendly like the rest.... overall I give it a ten More

by norma garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but he was so friendly and polite
Feb 13, 2021 -

Brownsville Toyota responded

Thank you for visiting Brownsville Toyota, Norma! We are happy to know that you enjoyed an amazing and friendly experience. We look forward to working with you again!

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