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Brownsville Toyota

Brownsville, TX

4.9
2,107 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,107 reviews

March 03, 2021

The service was excellent and the vehicle drives like it’s a new car. The only problem I had was that the pick time was changed at least 3 times due to paperwork unfinished. More

by smzuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial
Mar 04, 2021 -

Brownsville Toyota responded

Thank you for the great review! We are so pleased to see that your car is back to running in top-notch condition. If Brownsville Toyota can do anything else for you, please be sure to let us know.

February 28, 2021

Fabian in the service department was excellent. Very helpful and courteous. Communication was excellent. He exceeded our expectations!! Well done Fabian!! We are new to the area and will definitely be More

by Rpbkbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 01, 2021 -

Brownsville Toyota responded

Hi there, thank you so much for the kind words with our team! It's great to learn Fabian has gone above and beyond in assisting you with your vehicle needs. We're glad to know our Service Department has given you excellent service. We appreciate your business and hope to work with you again.

February 27, 2021

Excellent service. I was attended right away. Martin was very courteous and professional. The waiting area was very clean and comfortable so comfortable that I didn’t realize the time. More

by Irenemtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Feb 28, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your excellent service experience at Brownsville Toyota. We will be sure to thank Martin for his care. Have a wonderful day!

February 26, 2021

The service was fast and easy. The gave me all the correct information, and reassured me with questions I had about my current vehicle. From mechanical to my warranty I left the dealership with peace More

by Saul Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Cantu
Feb 27, 2021 -

Brownsville Toyota responded

Thank you for visiting Brownsville Toyota, Saul! We are happy to know that you enjoyed a fast and easy service experience. We look forward to working with you again!

February 26, 2021

Great service did not have to wait long. Always friendly and they always check everything. They always make sure to let us know exactly what they did More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 27, 2021 -

Brownsville Toyota responded

Thank you for choosing Brownsville Toyota, Nancy! We are happy to know that you enjoyed our services. We look forward to working with you again!

February 25, 2021

Joe Figurora knows what it means to satisfy a customer. Joe Figurora knows what it means to satisfy a customer. He did a good job for me. I’ll return for future service. If I had known of my tire issues I More

by Hud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Feb 26, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your positive experience with Joe from our Service Department! We look forward to doing business with you again at Brownsville Toyota!

February 25, 2021

Joe in the service department was great! Reassured us that our problem would be fixed and had us back on the road in no time! Very courteous and professional! More

by bajabacs22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 26, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your excellent experience with our Service Department, Joe in particular! We will be sure to let him know about your kind comments! Please come back and see us at Brownsville Toyota!

February 25, 2021

Very professional and friendly employees. They know their products and assists customers with their best of their knowledge. I ended up buy a new RAV4! More

by Edgar Y Beatriz Monita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER CASTRO
Feb 25, 2021 -

Brownsville Toyota responded

Hi Edgar, thank you so much for the kind words and our team! Congratulations on your new RAV4! We truly appreciate your business and welcome you back anytime you need help.

February 24, 2021

Very good customer service, recommend to others to go and have service to their automotive. They would treat you like family and have your best interest More

by Koolpatron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy
Feb 25, 2021 -

Brownsville Toyota responded

We love hearing this! Thank you for the kind review and thank you for being a part of the Brownsville Toyota family.

Feb 26, 2021 -

Koolpatron responded

Luis was great with customer service

February 24, 2021

I have been a customer of Brownsville Toyota since they opened we can’t say enough good about the dealership from service to sales management More

by cliffy6876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 25, 2021 -

Brownsville Toyota responded

Thank you for the kind review! We are delighted to know that you've been a loyal customer of ours. We look forward to your next visit at Brownsville Toyota.

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