Brownsville Toyota

I really enjoyed the customer service I received from my service representative Marty. I took his time to explain and to make that I understood what needed to be done and options I had in order to resolve service representative Marty. I took his time to explain and to make that I understood what needed to be done and options I had in order to resolve the issue that I had with my 2016 Toyota Tundra. He reminded me of my old favorite service representative Austin who is now a service manager at the Honda dealership. I believe that Marty is on the same track since he showed a lot of enthusiasm and eagerness to resolve my concerns. Good job on hiring personnel like Austin and now Marty. More

Fast and Professional This Service Department seems to Fast and Professional This Service Department seems to go out of their way to get your Service Done We will definitely be going back for Service Fast and Professional This Service Department seems to go out of their way to get your Service Done We will definitely be going back for Service More

It was a delight to go through the whole mileage inspection process from the time I called to make the appointment to the time I picked up my vehicle. Alberto and Luis particularly were super helpfu inspection process from the time I called to make the appointment to the time I picked up my vehicle. Alberto and Luis particularly were super helpful, friendly and patient. They were very knowledgeable and thouroughly explained issues being addressed. Everybody including cashier were outstanding More

Dealership sells you all the warranties possible. Just so they can tell you nothing is covered by your warranties. You need to pay out of pocket. Then the mechanic is sent to assist in answering questions ju they can tell you nothing is covered by your warranties. You need to pay out of pocket. Then the mechanic is sent to assist in answering questions just to walk off and ignore questions that are being done to him to find answers. Extreme disappointment, especially after the dealership came highly recommended More

Though I have to wait for more than a couple of hours, good quality service is provided always. Hopefully waiting time will be reduced in the future. good quality service is provided always. Hopefully waiting time will be reduced in the future. More

I always receive excellent service when I take my car in for oil changes or anything else it needs. Marty sold me my Rav4XLE and now he's in the service department taking care of my SUV making sure it's run for oil changes or anything else it needs. Marty sold me my Rav4XLE and now he's in the service department taking care of my SUV making sure it's running great. Thanks for all you do. More

Amazing friendly atmosphere at the dealership... but I will say some of the employees need to be more friendly like the rest.... overall I give it a ten will say some of the employees need to be more friendly like the rest.... overall I give it a ten More

First class operation. Julio was an outstanding sales person and knew his product. Service department is also great with Abigail as advisor. Wonderful people to do business with person and knew his product. Service department is also great with Abigail as advisor. Wonderful people to do business with More

Very good customer service, personnel very attentive and effective , good service to my car and everything on time. Very satisfy with full services provided to me. effective , good service to my car and everything on time. Very satisfy with full services provided to me. More

The service was very good and the all employee was very friendly and the all store was very clean and offer coffee nd chocolate free insidevthe store friendly and the all store was very clean and offer coffee nd chocolate free insidevthe store More