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Brownsville Toyota

Brownsville, TX

4.9
2,088 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

April 26, 2024

Excellent customer service, very professional and attentive. Ivan was great, he knew exactly what I wanted and he delivered. More

by vbnoyola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Leal
April 25, 2024

Had a great experience and great customer service from Justin Galvan and all the staff at Toyota Brownsville! 100% recommended More

by marianalpz_09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Galván
April 23, 2024

Abigail has very good customer service skills. Communicated well and very informative. Appointment was easy to make and service was done in a timely fashion. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 24, 2024 -

Brownsville Toyota responded

We're pleased to know your experience with our team at Brownsville Toyota met your expectations, especially regarding communication and service efficiency. Your satisfaction is important to us. Thank you for sharing.

April 14, 2024

Not only was it easy to schedule service, but Abigail communicated with me throughout the process. I was given an estimate of total charges to approve before the work was done and my vehicle was returne More

by Mlrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Rios
Apr 16, 2024 -

Brownsville Toyota responded

We appreciate your feedback! It's great to hear that you found scheduling service at Brownsville Toyota easy and convenient. Efficiency in communication and repairs are fundamental aspects of our customer care—we're glad the experience was a success for you.

April 05, 2024

Young man, Luis Machado, explained exactly what maintenance my car needed. Job was done in the time I was told. Very courteous. Helped me with the remote key, which was not working well. More

by noemi2048
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Apr 13, 2024 -

Brownsville Toyota responded

Thank you for your wonderful review. We're delighted to learn that our Service Team was prompt and courteous to you during your recent visit to Brownsville Toyota, ensuring you were informed of what maintenance your car needed, and successfully repairing your remote key. Please do not hesitate to reach out to us for any further assistance.

March 26, 2024

I can't compliment this dealership's enough! I showed up without an appointment, not knowing if they would be able to service my 23 Tacoma. I was greeted with a smile and a great attitude to More

by Lmgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castaneda
Apr 13, 2024 -

Brownsville Toyota responded

We appreciate the warm commendation. We're glad to have lived up to your expectations in servicing your 23 Tacoma at Brownsville Toyota. We take pride in our efficient and helpful team, so thank you for driving from Harlingen!

March 25, 2024

Outstanding customer service…Everyone in Service always very helpful that I don’t mind driving from Edinburg TX to service my Runner every time that it's needed More

by Esmer C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Marty,Belinda,Abigail, Frank
Apr 13, 2024 -

Brownsville Toyota responded

We're grateful for your positive review. At Brownsville Toyota, we take pride in our outstanding customer service. It's reassuring to know that you acknowledge the assistance from our team during each of your visits.

March 17, 2024

Service is always top notch here at Brownsville Toyota. We drive from Houston in order to have our vehicles serviced. More

by mhmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Austin
Apr 13, 2024 -

Brownsville Toyota responded

We appreciate your dedication to Brownsville Toyota and your positive reflection on our service. Safe travels from Houston for all of your car care needs.

March 15, 2024

Ivan was great at communicating every process of purchase even though I was in a different city. More

by vanmarz85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
Apr 13, 2024 -

Brownsville Toyota responded

It's terrific to hear that our team provided clear communication during your car purchase with Brownsville Toyota. Thank you for the 5-star review! We'll happily assist with any further needs.

March 13, 2024

Better than expected! Told me that service woudl take 2 1/2 hours but I was out in less than an hour. More

by Noe Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
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