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Brownsville Toyota

Brownsville, TX

4.9
2,112 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,112 reviews

November 26, 2020

Always great, prompt service! The agents greet me and offer me their reception area with soda and water...very professional as well...look forward to next oil change for my car More

by mpsalazar4809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Nov 28, 2020 -

Brownsville Toyota responded

Thank you for the great review! We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 26, 2020

My first experience with service at this dealership after purchasing my Highlander six months ago. Staff was very friendly and the work was done in less than an hour. More

by Joe R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Nov 28, 2020 -

Brownsville Toyota responded

Thank you for the great review, Joe! We are happy to know that you enjoyed a friendly experience with us. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 25, 2020

Excellent service very friendly price in my budget range very long procces ..sale man Oscar 100% recomended would return again to buy another car or suv More

by Pedrogro72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 25, 2020 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent service, especially from Oscar. We appreciate you recommending us and we look forward to any future visits!

November 25, 2020

Joshua was very friendly and welcoming. He was very helpful and the rest of the service team made our experience exceptional. A shuttle took us to breakfast and came back to pick us up. What else can y More

by Lea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Reyes
Nov 26, 2020 -

Brownsville Toyota responded

Thank you for the excellent review, Lea! We are thrilled that Joshua's reasonable and professional service earned your recommendation. If there is anything else we can do for you, please be sure to let us know.

November 23, 2020

Over all, I was very happy with the staff. They were very courteous and attentive but I wasn't fully satisfied with the way the interior of my vehicle was cleaned. The vacuuming wasn't thorough and the dash More

by csulewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis M. and Marty.
Nov 23, 2020 -

Brownsville Toyota responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Luis and Marty went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 19, 2020

Marty did a phenomenal job in ensuring all my concerns were addressed and oil was changed in a very efficient timeframe. Keep up the great work! More

by andresduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Nov 20, 2020 -

Brownsville Toyota responded

Andre, thank you for that great review! Marty was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

November 18, 2020

Servicial; amable y recomendable yo recomendaria. Mucho mejor servicio. Nadamas falta el cafe. Muy amable todo el personal. Me gustó mucho que esta ves el fue mejor su atención para con mi carro y yo. Grac More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Dec 03, 2020 -

Brownsville Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and that our team provided good service. We are always here to help!

November 17, 2020

Luis was very courteous, professional and helpful. Went above and beyond my expectations. I really appreciated him taking the time to explain the process to me, and the outcome. More

by Roxane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Nov 17, 2020 -

Brownsville Toyota responded

Roxane, Your review made me smile. We love hearing that our employees, such as Luis, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

November 14, 2020

Excellent customer service in every visit. Employees very friendly and ready to help their customers. Attentive and helpful employees. The timing of my vehicle being serviced on point, on time all the time ! More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Nov 15, 2020 -

Brownsville Toyota responded

Mari, we know how important your schedule is to you, that's why we always aim to accurately quote how long your vehicle's service will be and follow through with it too! Thank you for your recognition of our Service Department's efforts. Until next time!

November 14, 2020

Fabian was able to take care of my truck it was in and out. Jorge worked on it and Did a great job on it. I was very pleased! More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Cantu and Jorge nava
Nov 15, 2020 -

Brownsville Toyota responded

Kevin, we are always here for you and your vehicle. Thank you for allowing us to get your truck back in tip top shape and back on the roads. Though hopefully not too soon, we'll see you next time.

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