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Brownsville Toyota

Brownsville, TX

4.9
2,182 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,182 reviews

January 11, 2021

Brownsville Toyota has great customer service. All of the staff was friendly and helpful. This is my new goto Toyota dealership. I will definitely go there from now on. More

by texashuntsville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Marty
Jan 12, 2021 -

Brownsville Toyota responded

We're super happy to know of your positive experience. Thank you for choosing Brownsville Toyota as your go-to Toyota dealer! We look forward to having you here again.

January 09, 2021

The service personal Abigail was excellent with service plus quick on solving an issue I had with parts and I left happy too, thank you 😀 More

by LunaRomero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail and part manager
Jan 09, 2021 -

Brownsville Toyota responded

Thank you for visiting Brownsville Toyota, Luna! We will be sure to thank Abigail for providing you with excellent service. We look forward to working with you again!

January 09, 2021

Went in for an oil change and the service technician was very helpful in guiding me to my best options I also got the car wash. Overall very happy with the service with Luis Machado More

by Jpena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Jan 09, 2021 -

Brownsville Toyota responded

It is great to see you had such a positive experience at Brownsville Toyota. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2021

Juan Castillo excellent and Carolina too.I visited three Juan Castillo excellent and Carolina too. I visited three time , Once I leave because too long waiting. The last time I was ready for get my Rav4 More

by lupitavazquezrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castillo and Carolina
Jan 09, 2021 -

Brownsville Toyota responded

Thank you for your feedback. Reviews like yours help us to continually improve.

January 08, 2021

Excellent service, Mr. Machado, is very friendly and polite, with excellent attitude. When I come back again, I will ask him to attend me. Thank you. More

by delfina.cortinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Jan 09, 2021 -

Brownsville Toyota responded

Thank you for the great review, Delfina! We are pleased to see that Luis treated you with courteousness and professionalism. looks forward to working with you again.

January 08, 2021

Fabián Cantú provided excellent service, my car was serviced in a timely manner. I received shuttle service to and from my home, and the facility was very clean and safe distancing was in place. More

by norili43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabián Cantu
Jan 08, 2021 -

Brownsville Toyota responded

Thank you for the great review! We are pleased that Fabian's service and the Brownsville Toyota facility made a memorable impression on you. You're welcome back to Brownsville Toyota at any time.

January 08, 2021

I was very happy with the professionalism and the technician answered every question I had to my satisfaction. I will be a return customer for as long as I own my Toyota More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial and Nava
Jan 08, 2021 -

Brownsville Toyota responded

That's great to see, Oscar! We are happy to learn that Brownsville Toyota exceeded your expectations. Your business is appreciated and we look forward to working with you again.

January 08, 2021

Wait time was too long... had to wait for more than 3 hours. That had never happened. It was a simple service of an oil change. More

by jlcperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Rodriguez, Luis
Jan 08, 2021 -

Brownsville Toyota responded

Hello, Thank you for bringing this to my attention. I take your feedback seriously and would like to speak with you about your recent service experience. Please contact me with your preferred contact information. Thank you. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

January 07, 2021

Louis was very helpful and friendly he answered all my questions he offered to give me any more assistance that I might need the dealership was also very clean and well-kept More

by Brockmanbojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 08, 2021 -

Brownsville Toyota responded

Thank you for the excellent review! We are so glad to learn that Louis's knowledge and expertise answered all your questions satisfactorily. If Brownsville Toyota can be of further service, please be sure to let us know.

January 07, 2021

Always impressed with their customer service. I love how the gentleman stayed in touch and communicated with me for start to finish. Thank you Joe Figueroa More

by Alma Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Jan 07, 2021 -

Brownsville Toyota responded

Hi Alma, thank you for the great review with Joe! We'll be sure to give him your thanks. We hope you consider us again!

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