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Brownsville Toyota

Brownsville, TX

4.9
2,088 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

September 05, 2020

The service department is excellent. Mr Martin Rodriguez went out of his way to provide excellent customer service. Tacoma is the best truck ever made More

by oscar.posada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Sep 06, 2020 -

Brownsville Toyota responded

Hello Oscar, We appreciate you taking the time to leave us this feedback about the services for your Tacoma and working with Martin. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help.

September 05, 2020

25 words insufficient for great service here! Martin and Aaron and delivery team fantastic. Had XSE in twice before for two old problems and one new (new tire due to nail puncture was recent). This time Mar More

by bobbyjoe5837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin and Aaron
Sep 06, 2020 -

Brownsville Toyota responded

We are very happy to have provided you with such a positive service experience! We hope you continue to choose us for all your automotive needs! Take care!

Sep 06, 2020 -

bobbyjoe5837 responded

And thanks to Ricardo Garcia who I have not met but as Director of service department, must take credit for his personnel as well.

September 02, 2020

We walked in at 4:35 needing to purchase a battery terminal that we could not find for our 2016 Toyota Camry. They sold us the terminal made us deal on a battery and had us on our way in 30 minutes. More

by Saldanajr.fidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez, Luis Machado, Austin
Sep 02, 2020 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and we hope that you will continue to choose us as your dealership!

September 02, 2020

Great customer service. Very knowledgeable and service was fast. Took truck in for service and received a call as soon as it was ready for pick up. Also was given a quote on parts. More

by LuisSalinas55
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 02, 2020 -

Brownsville Toyota responded

Thank you for the positive feedback! We are glad to know that you were provided with great customer service and we hope to see you again in the future!

September 02, 2020

Been a customer for over 4 years and the experience is always great. They have always help and answer my questions and concerns. Overall great More

by Laura862003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 03, 2020 -

Brownsville Toyota responded

Thanks for the loyalty and feedback, Laura! We appreciate the kind words. We look forward to your next visit.

September 01, 2020

I was contacted by salesman Luis Carlos Lucio. Lucio knee I was looking to trade in a Nissan Armada. I told him to reach out to me when he could get me a good deal. Lucio told me he could help me, and did he More

by johnjoe4408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carlos Lucio. Gomez Finance Manager
Sep 01, 2020 -

Brownsville Toyota responded

Hello, I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Lucio and Gomez will be glad to assist, as always!

August 31, 2020

Brownsville Toyota is a Great place. Abi is such a great service advisor, very friendly, and positive. I Definitely recommend brownsville Toyota for service dept. More

by ale.2192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abi
Sep 01, 2020 -

Brownsville Toyota responded

Thank you for taking the time to share your great experience with Abi! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 30, 2020

Only Toyota dealer that posts coupons in this area. The service reps do not try to sell you unnecessary services and they are friendly and accommodating. More

by mgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial Rodriguez
Aug 31, 2020 -

Brownsville Toyota responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 27, 2020

Brownsville Toyota have exceptional customer service. They were able to assist me by collecting and returning my car from my home for it’s scheduled service. Throughout the service, communication was eff More

by Aussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 28, 2020 -

Brownsville Toyota responded

Aussie, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 26, 2020

Best experience yet when buying a car! Would highly recommend them when your in the market for a new car. We are now a toyota family! More

by Honda_47714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Garza
Aug 27, 2020 -

Brownsville Toyota responded

Congrats on your successful car-buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

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