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Brownsville Toyota

Brownsville, TX

4.9
2,088 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

August 24, 2020

The associate was fast and friendly. He made sure I was aware of what the vehicle needed. He followed up on the day I needed to return to make sure I didn’t forget. More

by Nancyb714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 25, 2020 -

Brownsville Toyota responded

Nancy, Thanks for your review and feedback about your satisfaction with the level of communication provided by Aaron. Please reach out if you need anything else! We are here for you!

August 21, 2020

Friendly staff and great service! Came in for a low tire pressure tire. Quick turn around time and able to make my son doc. Appt. On time! 😀 More

by Blackswan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, not sure
Aug 21, 2020 -

Brownsville Toyota responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2020

Good job! Friendly and very gentle. Set everything well. Although the car was not washed, it is still a great service. And that is it. More

by Jessica Ho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Aug 19, 2020 -

Brownsville Toyota responded

Jessica, thank you for taking the time to share your excellent experience with Abigail! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

August 17, 2020

Outstanding dealership - from sales to finance to service this is the best car dealership in the RGV hands down !! Austin Ayala in service department is awesome !! More

by ol3294
Recommend Dealer
Yes
Employees Worked With
Austin Ayala (Service)
Aug 17, 2020 -

Brownsville Toyota responded

Thank you for the positive feedback! We are delighted to know that you find our dealership to be outstanding and to know that Austin in the Service Department has been helpful. We truly appreciate your business and kind words!

August 17, 2020

Martin was polite and very helpful, I did not have to wait for a long time. Will continue taking car for services next time to dealership. More

by Lovely
Recommend Dealer
Yes
Employees Worked With
Martin
Aug 17, 2020 -

Brownsville Toyota responded

We are super pleased to see that Martin delivered a great service experience for you. We do hope we can be of assistance in the future. Take care!

August 17, 2020

It is always a very nice and pleasant experience every time I service my vehicles at Brownsville Toyota. I would not go any where else. More

by Jgar212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ayala
Aug 18, 2020 -

Brownsville Toyota responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

August 15, 2020

The parts department is solid. As for the service department, you need to speak to a manager to get good service. Also, they no longer provide beverages for customers. More

by Honest Citizen
Recommend Dealer
Yes
Employees Worked With
Abigail from service
Aug 16, 2020 -

Brownsville Toyota responded

Hello, Thank you for the review. I am glad that you were happy with your experience in our parts department and I regret there was anything that did not meet your expectations fully. If you would like to discuss this further, please contact me directly. I hope you will give us an opportunity to work with you in the future. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

August 13, 2020

Julian was amazing! He helped us with everything we needed and more. We specifically went to Toyota to have him as a salesman. If we ever need another vehicle we will definitely be going back to him. More

by staceyanne0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Espinosa
Aug 13, 2020 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Julian who was amazing! We look forward to any future visits!

August 13, 2020

Great staff and service. Always confident when I take my vehicle to Brownsville Toyota. I have been taking my vehicle there since they opened and have not disappointed More

by Adrianvillanueva_77
Recommend Dealer
Yes
Employees Worked With
Princess Rios
Aug 13, 2020 -

Brownsville Toyota responded

Thank you for the great review. We are happy to know that you have been enjoying our services. We can't wait to work with you again.

August 12, 2020

excellent service, fast , clean and accurate. I have had my car for almost a year and I am very happy with the service and customer service. More

by isabel_cedillo
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 12, 2020 -

Brownsville Toyota responded

We appreciate the excellent review, Isabel. Let us know if there is anything else we can help you with. We look forward to working with you again!

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