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Brownsville Toyota

Brownsville, TX

4.9
2,086 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,086 reviews

May 21, 2020

Austin offered excellent customer service. Staff was extra friendly and I was in and out in less than 1.5 hours. Great Job Brownsville Toyota! More

by JV
Recommend Dealer
Yes
Employees Worked With
Austin
May 23, 2020 -

Brownsville Toyota responded

Thank you for the five-star review! Austin was happy to assist you. Please let us know if there is anything else that we can do for you!

May 20, 2020

I have mix expired in that dealership. Some employees are nice and helpful and I have other incidents. Like yesterday I called to the dealership to find out information about the vihicel if it still have ser More

by daniela_8781
Recommend Dealer
Yes
Employees Worked With
Alberto
May 21, 2020 -

Brownsville Toyota responded

Hello, I am troubled to learn of your frustration with any customer service that has left you with a negative impression. As our customer, we value your feedback and would appreciate the opportunity to connect with you to remedy your concerns. Please contact me when you are available. Thank you. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

May 19, 2020

Great Service Great customer service, Abby is an exceptional service advisor. Services don't take too long. Will continue doing my vehicle's maintenance at Brownsvi More

by ale.2192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby
May 20, 2020 -

Brownsville Toyota responded

We look forward to assisting you with any future services. Thanks for your feedback for Abby and please have a wonderful day!

May 17, 2020

Excelente Service as always. The attendant is always courteous and helpful, and goes the extra mile to satisfy the customer. Service was done before the time that was expected. I drive 50 miles one way More

by vidasilvestre
Recommend Dealer
Yes
Employees Worked With
Abigail
May 17, 2020 -

Brownsville Toyota responded

We definitely want to do all we can to provide a stellar level of service. Thanks for your feedback and making the drive out! Please feel free to reach out if we can assist with anything else. Our team is here for you!

May 15, 2020

the service they provided was quick. the staff where friendly and knowledgeable. the waiting room was clean and i was able to enjoy a cup of coffee while i waited. More

by damaniel
Recommend Dealer
Yes
Employees Worked With
Abigail
May 16, 2020 -

Brownsville Toyota responded

Thank you for taking the time to share your quick and friendly service experience with Abigail! We truly appreciate your positive feedback, and we look forward to working with you again.

May 15, 2020

My visit to Toyota Bvlle was great due to Austin in Service Dept, he goes beyond to make sure you are taken care and make sure you understand what's being done to your vehicle... More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Austin In Service Dept @Briwnsville Toyita
May 16, 2020 -

Brownsville Toyota responded

Michelle, thank you for taking the time to share your great service experience with Austin! We appreciate your positive feedback, and we look forward to working with you again.

May 15, 2020

It has been a good experience so far. Staff is very attentive and there’s a normal waiting time. Reasonable prices with adequate explanation about vehicles. More

by Chantal.lugo
Recommend Dealer
Yes
Employees Worked With
Dealership
May 15, 2020 -

Brownsville Toyota responded

Chantel, thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

May 15, 2020

Good, friendly, and got things done even though the oil change was too expensive. Everything else was great. Pending in a recall, will wait. Thank you Marcelo! More

by irene1108
Recommend Dealer
Yes
Employees Worked With
Marcelo
May 16, 2020 -

Brownsville Toyota responded

Irene, thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

May 16, 2020 -

irene1108 responded

I always deal with Austin but he was busy at the time. I love the way he works and communicates with his customers.

May 13, 2020

Excellent customer service, we didn't have an appointment for the service and they were very friendly and helpful with us. We really appreciated it. More

by Sandra Flores
Recommend Dealer
Yes
Employees Worked With
Austin
May 14, 2020 -

Brownsville Toyota responded

Hi Sandra, thank you so much for the kind words! We're glad to hear our team has given you excellent service. We are here anytime you need help!

May 12, 2020

Great service all the way throughout. Excellent! Felt welcomed from the start and excellent communication. The service was very fast and hassle-free. Will be back. More

by carlos.moreno
Recommend Dealer
Yes
Employees Worked With
Austin
May 12, 2020 -

Brownsville Toyota responded

Hi there, thank yous o much for the kind words! We truly appreciate your business and look forward to working with you again in the future!

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