Brownsville Toyota

Exceptional Customer Service In an era where good customer service is not the norm comes Brownsville Toyota! Patricia and Austin were very friendly and actually smiled. I was ble In an era where good customer service is not the norm comes Brownsville Toyota! Patricia and Austin were very friendly and actually smiled. I was blessed with a cheerful shuttle ride with Patricia and a very patient Austin when I picked up my vehicle. Thanks to management for great job in picking and training your staff. Kudos More

Friendly Professional Team I been doing all my services for the past 4 years and I won’t go no where else. All the team from Toyota are always helping you with a smile !!!! I been doing all my services for the past 4 years and I won’t go no where else. All the team from Toyota are always helping you with a smile !!!! More

Service due I have always been treated with respect and courtesy. I usually call to make an appointment but they always take me in as a walk in. It's not a bad th I have always been treated with respect and courtesy. I usually call to make an appointment but they always take me in as a walk in. It's not a bad thing. The amount spent is expected. I waited about 2 hours for an oil change, tire rotation etc. And car wash. Considering g I dis a walk in, the waiting was not bad. Also, I want to thank Austin at the Brownsville location for attending me the two times I've been there and for remembering who I was. He has great manners and very helpful. Thanks Toyota! More

Customer Service Excellent customer service from the service department. Austin goes out of his way to make sure his customers are completely satisfied. Service there Excellent customer service from the service department. Austin goes out of his way to make sure his customers are completely satisfied. Service there is always good. More

Best service ever When I got to the dealership I was greeted by someone with really good attitude and a big smile on their face, I felt welcome like home. When I got to the dealership I was greeted by someone with really good attitude and a big smile on their face, I felt welcome like home. More

maintenane I have nothing negative to report. I had no appt scheduled for maintenance but was taken in promptly and taken care of . I appreciate your excelle I have nothing negative to report. I had no appt scheduled for maintenance but was taken in promptly and taken care of . I appreciate your excellent service More

Very good service Awesome service and very friendly staff very knowledgeable about products and service. We felt comfortable in asking questions about services and pro Awesome service and very friendly staff very knowledgeable about products and service. We felt comfortable in asking questions about services and products Toyota offers to customers More

Customer service is excellent!! Customer service was excellent and the amount of time I waited was about an hour but that is because I did not schedule an appointment, but overall I Customer service was excellent and the amount of time I waited was about an hour but that is because I did not schedule an appointment, but overall I was very satisfied. More

Fast, efficient and friendly service. From drop-off to pick-up i'm always in good hands with Cynthia and the service team at Brownsville Toyota. Friendly and efficient, Cynthia is always t From drop-off to pick-up i'm always in good hands with Cynthia and the service team at Brownsville Toyota. Friendly and efficient, Cynthia is always there ready to collect my keys and see me on my way in the morning. During the day I get updates about how my car service is progressing and Cynthia calls to check with me if anything unexpected comes up. At the end of the day when I pick up my car to go home I know that it's good to go. It's so nice to have fantastic customer service that you can trust. More

Major Repair I was advised of a possible risk in driving my vehicle when I took it in for general maintenance (oil change, tire rotation, etc.). I was very apprec I was advised of a possible risk in driving my vehicle when I took it in for general maintenance (oil change, tire rotation, etc.). I was very appreciative of their concern and opted to proceed with the repair which would take at least 2 days due to parts being ordered. They went the extra mile and arranged for a vehicle to loan me so that I could continue to travel to work. Their service is exceptional as I was always informed of progress and upon completion, Austin came in personally from his day off to ensure he returned my vehicle personally and explained thoroughly what services were performed. Not only that, my vehicle was washed and sparkled in and out as I drove it off. More