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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,106 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,106 reviews

October 04, 2023

Service was prompt and efficient. The service writer gave me an accurate estimate for how long it would take to finish the procedure. The waiting area was clean and comfortable. More

by rick.mcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Oct 05, 2023 -

Brownsville Toyota responded

Hello, we are so happy to know that our Service Team was on time, and provided a prompt and efficient experience on your visit. Thank you so much for appreciating our building, and leaving us this great five-star feedback. We appreciate your business at Brownsville Toyota, and please feel free to reach out to us for any assistance.

October 03, 2023

Salesmen we’re great at all points and friendly, will work until last option on there side to help you!!! More

by El Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxx Padron
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Oct 03, 2023 -

Brownsville Toyota responded

Thank you for this 5-star review. We appreciate you sharing this about our great and friendly Sales Team at Brownsville Toyota!

October 02, 2023

Both Service and Sales did a great job today with answering my questions and providing actions that gave me piece of mind. More

by beemanics5
Recommend Dealer
Yes
Employees Worked With
Tashan (sales) and Austin (service)
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Oct 03, 2023 -

Brownsville Toyota responded

Hello and thank you for this fantastic five-star review. We are thrilled our Sales and Service Teams were informative and communicative to answer all of your questions and to ensure you were at ease. Please reach out to Brownsville Toyota if we can be of any further assistance.

October 02, 2023

The employees at the service department are always friendly and helpful, I never have problems with them. More

by csalas.1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Olivares, Martín Rodriguez.
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Oct 03, 2023 -

Brownsville Toyota responded

Our Service Team of professionals strives to be friendly and helpful to our customers, and we're thrilled you noticed! Thank you for this wonderful five-star review, and please reach out to Brownsville Toyota if we can be of any further assistance.

September 21, 2023

Brownsville Toyota does it again! !! My vehicle was taken in for 15,000 required maintenance check up. The process was fast and easy. Had wheel alignment completed. The service team al More

by roygbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Service Advisor
Report | Print
Sep 22, 2023 -

Brownsville Toyota responded

Hi. Thank you for choosing Brownsville Toyota and giving our Service Team such a wonderful review. We are elated that the 15k maintenance and wheel alignment visit for your vehicle was fast and easy. It brings us joy to know that you appreciated the car wash as well. It would be our pleasure to assist you with any future needs.

September 19, 2023

Well I don't know about the whole dealership. ..But the service Dept Marty was of great help...it was a great experience!!! More

by livvyjr72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Rodriguez
Report | Print
Sep 23, 2023 -

Brownsville Toyota responded

It looks like you had a very efficient five-star experience with our Service Department. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Brownsville Toyota and we look forward to servicing your car again when needed.

September 17, 2023

Thank you to Toyota Brownsville for always being very customer friendly. Thank you Abigail for always keeping me inform of the status of my vehicle. More

by JoseLucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Sep 18, 2023 -

Brownsville Toyota responded

Hello Jose, thank you for taking the time to share your positive 5-star review. We're glad to learn that you are consistently pleased with the high level of customer care from our friendly Service Team at Brownsville Toyota. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

September 16, 2023

Great place to buy or lease your new car, great customer service , great prices. I More

by dahans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Justin
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Sep 17, 2023 -

Brownsville Toyota responded

Thank you so much for taking the time to leave your kind review. We are so glad that you received great customer service at Brownsville Toyota and we hope to work with you again soon!

September 15, 2023

Friendly staff greeted me and opened the door , very courteous ! Joe at the service desk assured that I had made the right choice in bringing my Tacoma in for service. He also gave me options on service More

by re1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie and Joe
Report | Print
Sep 16, 2023 -

Brownsville Toyota responded

Thanks for the five-star review. We are happy our Service Department was very courteous and met all your needs promptly. If you have any more automotive needs stop by Brownsville Toyota

September 14, 2023

Great customer service, Arleth is an awesome service advisor, she kept me informed and recommended future services. More

by Lesabdala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arleth
Report | Print
Sep 14, 2023 -

Lesabdala responded

Always a pleasure visiting Brownsville Toyota

Sep 15, 2023 -

Brownsville Toyota responded

Thank you for sharing this 5-star review of your experience with our Service Team here at Brownsville Toyota. We enjoyed reading about the great service you received from our awesome team. We are so pleased that you are kept informed about recommended future service needs. Your feedback is greatly appreciated.

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