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Brownsville Toyota

Brownsville, TX

4.9
2,088 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

August 07, 2023

Great customer service. Helped me quick and understood my time was valuable as well. Addressed all of my concerns. More

by beckavasquez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Aug 08, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Brownsville Toyota provided great customer service and was able to provide answers to all of your questions. We thank you for your business.

August 06, 2023

Excellent Service by Austin and the Service Team and Technicians. Very Honest and showed Genuine concern in repairing my Car properly and keeping me informed all the way. Austins Team is all about treat More

by Hud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Mike Rene Adrian
Aug 07, 2023 -

Brownsville Toyota responded

Hello, receiving positive reviews like yours is what our honest and respectful Service Department strives for. We know the importance of having an excellent experience when servicing your vehicle, thanks for choosing Brownsville Toyota to help. Your high rating and review are greatly appreciated.

August 05, 2023

It's been a good experience taking my vehicles to Brownsville Toyota every time for service. More

by jgonzalez84763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Olivares, Maxx Padron
Aug 06, 2023 -

Brownsville Toyota responded

Sounds like you had a great experience and that you are consistently impressed with our Service Team. That's exactly what we like to learn! Thank you so much for being one of our valued guests, and for bringing your vehicle to us at Brownsville Toyota. We look forward to servicing your automotive needs in the future.

August 04, 2023

Excellent customer service throughout the entire process. From searching to driving off in new vehicle. The entire team was very nice, respectful and it felt like family! More

by Brigetmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, I forgot my finance guys name
Aug 05, 2023 -

Brownsville Toyota responded

Thank you for your wonderful rating and review! Our Sales Team at Brownsville Toyota is elated to know that you received excellent customer service during your car-buying experience. Congratulations on your new car!

August 04, 2023

Had my car serviced. I was helped by Frank C he told me what needed to be done and how long it would take. Everything went smooth and fast. Thank you for all you do. More

by Irmajramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 05, 2023 -

Brownsville Toyota responded

We are grateful for you taking the time to leave this positive review. Thank you for trusting our Service Team with your vehicle. We are available for you in the future if you have any other automotive needs. You can always count on having a smooth and quick experience at Brownsville Toyota.

August 02, 2023

Very courteous and prompt. All work performed flawlessly. Great waiting room and coffee/ espresso machine. More

by Fritterguy
Recommend Dealer
Yes
Employees Worked With
Eddie, Gus and others
Aug 04, 2023 -

Brownsville Toyota responded

Hello, thanks so much for this amazing review! Courteous and prompt assistance is always valued by our Service Team. Come see us again here at Brownsville Toyota for any of your future vehicle needs.

July 31, 2023

Management is definitely on top of sales and willing to go the extra mile to help make the purchase easy More

by mi9dani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo , Ali
Jul 31, 2023 -

Brownsville Toyota responded

We're happy our Sales Team here at Brownsville Toyota could provide a smooth experience, Mi9dani. Thank you for the positive review.

July 30, 2023

Not truthful on what type of service was performed by the dealership, and moreso by the service advisor!!!!! More

by txmusicman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Figueroa
Jul 31, 2023 -

Brownsville Toyota responded

Hello, Your feedback is important to us, and I would like the chance to learn more about your experience with our Service Department. Please reach out to me at your convenience so we can discuss this in greater detail. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

July 29, 2023

The staff is always extremely friendly and attentive. I've only had service done twice at this location but it was a pleasure both times. More

by gabriel.mello
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arleth
Jul 31, 2023 -

Brownsville Toyota responded

Thank you for the 5-star review, Gabriel. We are happy to read that consistently have an extremely friendly and attentive experience with our Service Department. Your business is valued, and we look forward to your next visit when needed here at Brownsville Toyota.

July 28, 2023

Everyone was so nice and willing to work with me into getting me the best deal possible .the staff is great .best decision I could have ever done definitely will be staying as their customer ! My only co More

by Ashley Lozano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Benavides
Jul 30, 2023 -

Brownsville Toyota responded

Ashley, thank you for sharing your feedback and positive review. It is wonderful to know that our friendly Sales Department was willing to work with you to get the best deal possible. We look forward to assisting you again at Brownsville Toyota.

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