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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,088 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

July 28, 2023

Very professional, polite and courteous! They answer any questions or concerns that I might have and makes sure that everything that needs to be done on my vehicle and is explained in detai More

by Kat Tengg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the employees!!. To many to list by names
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Jul 29, 2023 -

Brownsville Toyota responded

We are honored you took the time to leave us a five-star review, Kat. It is pleasing to know that our professional Service Team was courteous and explained everything that needed to be done on your vehicle in detail. We aim to provide high-quality service and care every time. You can always count on Brownsville Toyota for your automotive needs.

July 26, 2023

The service by Joe was very friendly and professional. The service did not take very long. More

by maryr21711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
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Jul 26, 2023 -

Brownsville Toyota responded

Hello Mary, we are excited to read that our Service Team was timely, professional, and friendly, ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Brownsville Toyota.

July 26, 2023

Fast and friendly service, oil was changed and tires rotated within 2 hrs, even got a discount. Thanks Toyota service Department. More

by m2954561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
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Jul 27, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Brownsville Toyota was very friendly and assisted with your oil change. We thank you for your business.

July 26, 2023

Excellent customer service , fast and efficient… the employees are friendly and cordial … I recommend them. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
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Jul 27, 2023 -

Brownsville Toyota responded

Thank you, Liz, for your wonderful rating and review! It is elating to know that you received excellent customer service from our Service Team at Brownsville Toyota. We thank you for your recommendation.

July 25, 2023

excellent service, belinda excellent customer service I had a problem with my truck and the problem was solved More

by eddielopez988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
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Jul 25, 2023 -

Brownsville Toyota responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent service from our Service Team at Brownsville Toyota. We thank you for your business.

July 24, 2023

Excellent customer service. Ms. Arleth Trevino greeted us as we arrived. I wouldn't go any where else for the oil change of my truck! More

by marizmendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arleth Trevino
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Jul 24, 2023 -

Brownsville Toyota responded

Marizmendi, our Service Team strives for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your excellent five-star review and for choosing Brownsville Toyota as your first choice for your oil change. We appreciate your business and hope to see you again soon.

July 22, 2023

The service writer said it would be ready in about 1-2 hrs.but it took almost 4 hrs. More

by Emilio leos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
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Jul 24, 2023 -

Brownsville Toyota responded

Emilio, thank you for your feedback and positive review. It is pleasing to know that our Service Team took care of your automotive needs at Brownsville Toyota. Should you need anything else, please don't hesitate to reach out to us.

July 22, 2023

Prompt service upon arrival. Car ready in about estimated time. Courteous, friendly staff. Clean waiting area. More

by 3islanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 23, 2023 -

Brownsville Toyota responded

Hello, thanks for sharing this five-star review with us. We're thrilled to learn that our friendly Service Team provided you with prompt customer service and made sure your vehicle was ready within the estimated time. It is also pleasing to know that you found our dealership to have a clean waiting area. We appreciate your business at Brownsville Toyota. Take care.

July 22, 2023

Frank the service writer went above and beyond to assist me in dealing with the insurance adjuster More

by minniep44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castellanos
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Jul 23, 2023 -

Brownsville Toyota responded

Thank you so much for your kind review. We are so glad that our Service Team went above and beyond to assist you at Brownsville Toyota and we would be honored to assist you with anything else.

July 19, 2023

Great service, attended to promptly & the Auto Butler job looked outstanding! Service person, Marty, was very professional. More

by Tuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Jul 19, 2023 -

Brownsville Toyota responded

Tuca, we are delighted to learn you had a professional, and great experience with our Service Team. Thank you for the glowing review. You deserve nothing but the best with a freshly washed vehicle. Let us at Brownsville Toyota know if we can be of further assistance.

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