Back

Brownsville Toyota

Brownsville, TX

4.9
2,105 Reviews

6750 Frontage Rd

Brownsville, TX

78526

Directions

By Type

Showing 2,105 reviews

August 04, 2023

Excellent customer service throughout the entire process. From searching to driving off in new vehicle. The entire team was very nice, respectful and it felt like family! More

by Brigetmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, I forgot my finance guys name
Aug 05, 2023 -

Brownsville Toyota responded

Thank you for your wonderful rating and review! Our Sales Team at Brownsville Toyota is elated to know that you received excellent customer service during your car-buying experience. Congratulations on your new car!

August 04, 2023

Had my car serviced. I was helped by Frank C he told me what needed to be done and how long it would take. Everything went smooth and fast. Thank you for all you do. More

by Irmajramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 05, 2023 -

Brownsville Toyota responded

We are grateful for you taking the time to leave this positive review. Thank you for trusting our Service Team with your vehicle. We are available for you in the future if you have any other automotive needs. You can always count on having a smooth and quick experience at Brownsville Toyota.

August 02, 2023

Very courteous and prompt. All work performed flawlessly. Great waiting room and coffee/ espresso machine. More

by Fritterguy
Recommend Dealer
Yes
Employees Worked With
Eddie, Gus and others
Aug 04, 2023 -

Brownsville Toyota responded

Hello, thanks so much for this amazing review! Courteous and prompt assistance is always valued by our Service Team. Come see us again here at Brownsville Toyota for any of your future vehicle needs.

July 31, 2023

Management is definitely on top of sales and willing to go the extra mile to help make the purchase easy More

by mi9dani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo , Ali
Jul 31, 2023 -

Brownsville Toyota responded

We're happy our Sales Team here at Brownsville Toyota could provide a smooth experience, Mi9dani. Thank you for the positive review.

July 30, 2023

Not truthful on what type of service was performed by the dealership, and moreso by the service advisor!!!!! More

by txmusicman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Figueroa
Jul 31, 2023 -

Brownsville Toyota responded

Hello, Your feedback is important to us, and I would like the chance to learn more about your experience with our Service Department. Please reach out to me at your convenience so we can discuss this in greater detail. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

July 29, 2023

The staff is always extremely friendly and attentive. I've only had service done twice at this location but it was a pleasure both times. More

by gabriel.mello
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arleth
Jul 31, 2023 -

Brownsville Toyota responded

Thank you for the 5-star review, Gabriel. We are happy to read that consistently have an extremely friendly and attentive experience with our Service Department. Your business is valued, and we look forward to your next visit when needed here at Brownsville Toyota.

July 28, 2023

Everyone was so nice and willing to work with me into getting me the best deal possible .the staff is great .best decision I could have ever done definitely will be staying as their customer ! My only co More

by Ashley Lozano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Benavides
Jul 30, 2023 -

Brownsville Toyota responded

Ashley, thank you for sharing your feedback and positive review. It is wonderful to know that our friendly Sales Department was willing to work with you to get the best deal possible. We look forward to assisting you again at Brownsville Toyota.

July 28, 2023

Very professional, polite and courteous! They answer any questions or concerns that I might have and makes sure that everything that needs to be done on my vehicle and is explained in detai More

by Kat Tengg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the employees!!. To many to list by names
Jul 29, 2023 -

Brownsville Toyota responded

We are honored you took the time to leave us a five-star review, Kat. It is pleasing to know that our professional Service Team was courteous and explained everything that needed to be done on your vehicle in detail. We aim to provide high-quality service and care every time. You can always count on Brownsville Toyota for your automotive needs.

July 26, 2023

The service by Joe was very friendly and professional. The service did not take very long. More

by maryr21711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Jul 26, 2023 -

Brownsville Toyota responded

Hello Mary, we are excited to read that our Service Team was timely, professional, and friendly, ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Brownsville Toyota.

July 26, 2023

Fast and friendly service, oil was changed and tires rotated within 2 hrs, even got a discount. Thanks Toyota service Department. More

by m2954561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Jul 27, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Brownsville Toyota was very friendly and assisted with your oil change. We thank you for your business.

...
30
...