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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,088 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

July 04, 2023

Waited less than an hour! Customer service was second to none. Luis Machado is great. More

by Kbrynt30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
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Jul 05, 2023 -

Brownsville Toyota responded

It is wonderful to learn you had timely assistance and enjoyed our great Service Team. We appreciated this perfect 5-star rating and review. We look forward to assisting you at your next routine maintenance visit with us at Brownsville Toyota.

July 04, 2023

The wait was less than an hour and the staff was very courteous. I would definitely buy another Toyota. More

by laurabmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Jul 05, 2023 -

Brownsville Toyota responded

We are happy to have your business and your positive five-star rating. It is pleasing us to learn our courteous Sales Team assisted in your car-buying needs in less than an hour. Congratulations on your new Toyota from Brownsville Toyota.

July 02, 2023

Very professional sales team and management that deliver what they promise. If you need a new or used vehicle give Brownsville Toyota a chance to earn your business. More

by TheIsland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The two best sales associates and Gus and Ivan
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Jul 04, 2023 -

Brownsville Toyota responded

Thank you for your amazing review. We are ecstatic to learn that you had a professional and enjoyable experience with our Sales Team at Brownsville Toyota and we congratulate you on your purchase! We hope to work with you again in the future, take care.

July 02, 2023

All the employees starting with GM Galvan greet all customers. Everyone is always respectable and kind. I've purchased several vehicles from there because of they're great customer service. More

by mathrox13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Jul 04, 2023 -

Brownsville Toyota responded

Hello and thank you for the fantastic 5-star review. It is lovely to learn you have had great, respectful, and kind experiences with our Sales Team. We appreciate you being a loyal customer with us at Brownsville Toyota. Should you need anything else, please reach out.

July 01, 2023

Check engine on my 2023 highlander light came on a month after I bought it and took it in for service 2 weeks so they could check what was wrong with it and they said it was a part that needed to be ordered More

by marthagarciahdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Jul 02, 2023 -

Brownsville Toyota responded

Martha, Brownsville Toyota appreciates you taking the time to share this review. I would like to speak with you about the needed part for your 2023 Toyota Highlander and the communication our Service Team has provided you. Please email me your contact information so that I can reach out to you. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

Jul 02, 2023 -

marthagarciahdz responded

9565177766

June 30, 2023

Me gusta esta agencia tienen muy buen servicio, y muy eficientes sobre todo son cordiales. More

by martinezvictoria8050h
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis machado
Report | Print
Jul 01, 2023 -

Brownsville Toyota responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at Brownsville Toyota.

June 30, 2023

Everyone was very personable and easy to talk with. They answered all our questions and helped us understand the ootions More

by evansmnp
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abraham
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Jul 01, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Brownsville Toyota was very personable and helpful and provided a comfortable facility while receiving your services. We thank you for your business.

June 30, 2023

The best dealership and technician advisor was super nice in explaining the service they work on our truck also the the lobby was clean More

by Lindacortez28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Jul 01, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Brownsville Toyota was very professional and helpful and provided a comfortable facility while receiving your services. We thank you for your business.

June 30, 2023

Real wuick service. I will be going back for maintenance recommendations. All really smooth going. More

by my12monkies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 01, 2023 -

Brownsville Toyota responded

Our Service Team here at Brownsville Toyota is ecstatic to learn that you had a smooth and great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 30, 2023

Staff were very nice, efficient, answered questions when asked with knowledge of info being asked about. Great service!! More

by salinas2015maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castellanos, n Martin
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Jul 01, 2023 -

Brownsville Toyota responded

We are happy to learn that you had a satisfactory experience. Our Service Team of professionals always aims to provide the best service we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Brownsville Toyota.

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