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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,088 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

May 26, 2023

Fast customer service. Friendly and knowledgeable staff. Short wait time and reasonable pricing. Highly recommend them. More

by Grace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
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May 27, 2023 -

Brownsville Toyota responded

Thanks for the five-star review, Grace. Our Team strives to provide friendly and knowledgeable service. We hope you continue to choose Brownsville Toyota for all your automotive needs. Take care!

May 25, 2023

Great customer service. Friendly staff, vehicle was ready in the time frame that was given. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
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May 26, 2023 -

Brownsville Toyota responded

Thank you for the excellent rating and review, Joe. We are happy to see our Service Team at Brownsville Toyota was very friendly and provided great customer service. We thank you for your business.

May 24, 2023

Their service is great. The service personnel is very professional, kind and knowledgeable. Service time is very reasonable. More

by Oliviaandrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlet
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May 25, 2023 -

Brownsville Toyota responded

Our Service Team here at Brownsville Toyota is proud to read that you had a professional, kind, and knowledgeable experience with us. Please feel free to reach out if we can do anything else to assist you.

May 23, 2023

I would like to thank Luis Machado for his help. I was in need of new tire, but my highlander was on my driveway with a flat tire. Luis came up with a solution. My vehicle has new tires now. Thanks More

by Jorgemoreno108@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
May 24, 2023 -

Brownsville Toyota responded

Hello, Brownsville Toyota wants to thank you for your positive review. It is a pleasure to read that our Service Team was able to provide your Toyota Highlander with new tires. We are always happy to help, and take care.

May 22, 2023

The service advisor joe is awesome, he helped answering all questions reference this and future services. Keep up with the great job. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service advisor @ Brownsville
Report | Print
May 22, 2023 -

Brownsville Toyota responded

Ray, we are thrilled to learn that you found our Service Team to be awesome, and they were able to answer all of your questions. We greatly appreciate your business here at Brownsville Toyota.

May 21, 2023

Me atendieron inmediatamente. Escucharon mi solicitud. Fueron muy amables. Me explicaron el procedimiento. Estuve de acuerdo con el procedimiento para resolver el problema de More

by gracimar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
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May 22, 2023 -

Brownsville Toyota responded

Hello, we are honored you took the time to leave us a five-star review. It is thrilling to know that our friendly Service Team was attentive and listened to your needs. Thank you for trusting us here at Brownsville Toyota with your vehicle, and we are available for you in the future if you have any other automotive needs.

May 21, 2023

Abby Rios is always professional, always friendly, always spot-on and is a true asset to Brownsville Toyota service department. More

by jeaves1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Rios
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May 22, 2023 -

Brownsville Toyota responded

Thank you for the 5-star review. We’re happy to know that you always have a professional and friendly experience with our Service Department. We greatly appreciate you as a loyal customer and we hope you continue to choose us here at Brownsville Toyota. Take care.

May 21, 2023

Gus, Julio, Maxx, & Robert were all professional, courteous, cordial & accommodating! As an 81 year old retiree, I appreciated their patience with me, especially when reviewing the myriad software o More

by gary sollner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
(see above comments, Gus, Julio, Maxx & Robert.
Report | Print
May 22, 2023 -

Brownsville Toyota responded

Thank you for your incredible 5-star review, Gary! We greatly appreciate your feedback. We see that you appreciated our Sales Team's patience, especially when going through the numerous software options of the Toyota RAV4 Hybrid XSE. We acknowledge that negotiations were intense but rewarding, as our team understood your financial goals and made efforts to address them. We're glad to know that your overall experience was truly pleasant. It was our pleasure to have assisted in returning the packet of money and securing your garage remote that you forgot in your trade-in. We were also happy to ensure that you were kept informed during the final two days. Your satisfaction means a lot to us, and we're grateful for your support. We look forward to serving you again in the future here at Brownsville Toyota.

May 20, 2023

always very good service you don’t need to have appointment to get service excellent More

by weuceda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
max
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May 20, 2023 -

Brownsville Toyota responded

Hello, Brownsville Toyota wants to thank you for your positive 5-star review. It makes us so happy to read that you always receive very good service from our Service Team. We are always happy to help.

May 20, 2023

Luis is one of the best staff members that provides great customer service and is very attentive to the customer and vehicle needs. This is why I continue to take my car to this dealership. More

by M. Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
May 22, 2023 -

Brownsville Toyota responded

We are thrilled to learn that our Service Team continually provides you with an attentive experience! We here at Brownsville Toyota appreciate your kind review and if there is anything else that we can do for you do not hesitate to contact us.

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