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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,103 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,103 reviews

January 01, 2023

Service was great the car was ready pretty fast The staff was very friendly. I have had experiences with other dealerships that I dreaded going in to get the car serviced. But I am thinking of going More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Rios
Report | Print
Jan 03, 2023 -

Brownsville Toyota responded

Juanita, we appreciate your 5-star review and input. It is a pleasure to learn that you loved your experience. We are glad to learn that you are impressed with the customer care from our Service Department. Thank you so much for being one of our valued guests, and we look forward to your next visit at Brownsville Toyota!

December 31, 2022

The team there did a great job helping me In everything I needed they went above my expectation I would definitely recommend this team of hard working guys More

by Wastedintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Report | Print
Jan 01, 2023 -

Brownsville Toyota responded

Hi we're so glad that our team was able to go above and beyond your expectations. Thank you for the 5-star review and please let us know if there is anything else we can do for you here at Brownsville Toyota. We are more than happy to help!

December 30, 2022

It was my first service visit and had a wonderful experience! Super easy to book and fast, thorough service! Great customer service as well! More

by tudon26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Vasquez and Martin Rodriguez
Report | Print
Dec 31, 2022 -

Brownsville Toyota responded

On behalf of all of us here at Brownsville Toyota, we are grateful that you trusted your vehicle to be serviced here at our Service Department. We are happy we earned your 5-STAR rating.

December 29, 2022

Great Customer Service by my service advisor. Will return again and will definitely recommend him. More

by Morales1336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Dec 30, 2022 -

Brownsville Toyota responded

Hi! Thank you for typing this thoughtful review and giving us five stars. We are grateful for the recommendation on our Service Team and glad to know you were provided great customer service. We welcome you to visit anytime.

December 29, 2022

the best service ever. great customer service truly.awesome job. nice employees. great great great More

by andreaav14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Dec 30, 2022 -

Brownsville Toyota responded

Hello, thank you for the positive feedback on your experience with our team. We strive to provide the best services ever and deliver fantastic customer service. Thank you for sharing our team performed a five-star experience full of greatness. You can always expect this type of experience and more. Hope to see you soon. Take care.

December 29, 2022

The personal were very courteous and informative. The person that attended me was professional and explained what was done to my car. More

by Burniasr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Report | Print
Dec 30, 2022 -

Brownsville Toyota responded

We appreciate your 5-star review! Thank you for taking the time to point out how our Service Team treated you cordially and took time to make sure you understood everything that was done to your vehicle. If there is any further automotive assistance you require, please do not hesitate to reach out to us.

December 29, 2022

Excellent Team on board with amazing Service! Thank You so much for the Excellent Service- the Employees are very helpful! More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Belinda
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Dec 30, 2022 -

Brownsville Toyota responded

We appreciate you leaving us this great review of our Service Department, Anna! We are glad to know you are pleased with the helpfulness of our staff. Our friendly Service Team is available for you here at Brownsville Toyota if you require any further automotive assistance.

December 28, 2022

Service advisor was consistent about giving the status of the vehicle. Staff was great and even offered complimentary water to clients. More

by virtualmum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
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Dec 28, 2022 -

Brownsville Toyota responded

We appreciate you taking the time to leave us this perfect review! Thank you for pointing out how our Service Team made sure to provide you with updates on the status of your vehicle and are glad to know you enjoyed the water offered while you were waiting. You can always be sure to expect this top-tier level of customer service, no matter what your needs are here at Brownsville Toyota.

December 23, 2022

My salesman was Julian and He was Great in explaining everything and patiently waiting on Me to decide on buying.. More

by Janie.noyola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Dec 24, 2022 -

Brownsville Toyota responded

Thank you for the fantastic review for us here at Brownsville Toyota, Janie! We are always happy to help, and we hope you have a great day.

December 23, 2022

EV was perfect, all the way from the detailed explanation of the work down to the minimal wait time .. we travel all the way from Mission because of y'all's excellent service.. Thanks Joe More

by Romeovj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Report | Print
Dec 24, 2022 -

Brownsville Toyota responded

Hello, we appreciate you taking the time to leave a positive review! We are glad to read that your experience here at Brownsville Toyota was a pleasant one, and let us know if you are in need of any further assistance.

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