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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,088 Reviews
Call Dealership (956) 758-8962
View Awards

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

September 30, 2022

Went in with a flat tire. Always nice and friendly service didn't take long. Thank you for all you do. More

by Irmajramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
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Oct 02, 2022 -

Brownsville Toyota responded

Hello. It's incredible to receive your five stars and know that your tire service was completed in a timely manner by our friendly team. Have a great day and we hope that you continue to choose Brownsville Toyota in the future!

September 29, 2022

Good communication with the service department. The car cleaning department could use some work. Lots of debris left after vacuuming. More

by ericwhite33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 30, 2022 -

Brownsville Toyota responded

Hi Eric, Thanks for sharing the details of your communicative experience with our Service Department. We take on board your feedback about cleaning. If there is anything else you need then please contact us at Brownsville Toyota.

September 28, 2022

Aby is a great service advisor, she is very courteous and knowledgeable. Im very satisfied with the assistance received. More

by ale.2192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aby
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Sep 29, 2022 -

Brownsville Toyota responded

We strive for a high level of customer satisfaction here at Brownsville Toyota and are delighted to read our Service Team was both courteous and knowledgeable throughout your experience. Thank you for trusting us with your vehicle and let us know if we can be of help in the future.

September 27, 2022

So pleased with their services they do go the extra mile to assist you in any way. Thank you Juan aka chicken little for the extraordinary assistance when it comes to helping us with the transaction of trad More

by r.ruby91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aka Chicken Little, Virgil Guajardo
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Sep 27, 2022 -

r.ruby91 responded

So pleased with their services they do go the extra mile  to assist you in any way. Thank you Juan aka chicken little for the extraordinary assistance when it comes to helping us with the transaction of trading in and getting the vehicle we wanted. The wonderful team they have from the sales person to the finance and management makes service smooth and effective.

September 26, 2022

Excellent costumer service, Mr Machado very friendly and helpful in any way he ca, I appreciate it .Thank More

by ManuelTorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Machado
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Sep 27, 2022 -

Brownsville Toyota responded

Hi Manuel, We are happy that you received excellent customer service. Thank you for choosing Brownsville Toyota and we look forward to working together in the future.

September 25, 2022

Great dealership, has many service people ready to help out and take your questions and requests. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
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Sep 27, 2022 -

Brownsville Toyota responded

Hello Greg, our helpful Service Team is always ready to answer questions and any requests our customers may have. Thank you for visiting Brownsville Toyota.

September 24, 2022

Excellent costumer service Mr Machado always very friendly and knowledgeable, I was very grateful, Give him and costumer service 5 stars More

by ManuelTorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Machado
Report | Print
Sep 26, 2022 -

Brownsville Toyota responded

Manuel, thank you for your amazing five-star review. Nothing pleases us more than knowing our team repeatedly provides you with excellent customer service. If we can be of any future assistance, please don't hesitate to contact us at Brownsville Toyota.

September 23, 2022

Luis explained to me what service was needed at the moment and also what will be required in the near future. The service wait time was just under an hour. I couldn’t be more satisfied. More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 23, 2022 -

Brownsville Toyota responded

Thank you for your amazing five-star review, Author. We are thrilled to learn our Service Team was quick and knowledgeable to ensure you not only received the best possible service but also stayed informed about current and upcoming service visits. Let us know if you need any further assistance, we at Brownsville Toyota are always here to help.

September 21, 2022

I took my truck in (without appointment) for AC issue and oil change. Austin Ayala, Belinda Rios, and head mechanic Schoonover service my truck and also diagnosed the AC issue; I had back truck within 2 hour More

by ol3294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ayala, Belinda Rios, and head mechanic Schoonover.
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Sep 21, 2022 -

Brownsville Toyota responded

Hello, We understand how it is in this summer heat without any AC, so it was not a problem getting it taken care of for you along with your oil change. All parties of our Sales Team were happy to get your truck back to you promptly. Thank you for choosing Brownsville Toyota.

September 21, 2022

Great service and fast. They told me it would be an hour and it was actually less. More

by kimedquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
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