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Brownsville Toyota

Brownsville, TX

4.9
2,090 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,090 reviews

August 31, 2022

Ivan gave me the best service, help me during the entire sales process. Also Carolina from Finance was really helpful. You have a new loyal customer! More

by Jorge C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Jimenez, Carolina
Sep 02, 2022 -

Brownsville Toyota responded

Hi Jorge, we cannot thank you enough for taking the time to write out this thoughtful review of Sales Team. We truly appreciate your loyalty and business at Brownsville Toyota! We look forward to continuing to help you over the years to come.

August 30, 2022

I was very pleased with the staff and service. The staff was very curious and polite. More

by 1794zepeda@gmail.com
Recommend Dealer
Yes
Employees Worked With
Arleth. She was very helpful and curious.
Aug 31, 2022 -

Brownsville Toyota responded

Hey there! We are glad to know that you were pleased with our Service Department for being polite and taking care of your vehicle. Keep us in mind if you need Brownsville Toyota again.

August 30, 2022

Class act service. A car wash would help close the deal. Happy customer every time I go there. More

by Rocketu571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Aug 31, 2022 -

Brownsville Toyota responded

Thank you for your review, recommendation, your feedback, and for being a loyal customer to us. Our Service Department aims to please. We look forward to seeing you on your next visit at Brownsville Toyota.

August 30, 2022

Great staff. Makes it easy. Quick service. Service advisor was awesome. Keep up the great work More

by aaronwittreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
Aug 31, 2022 -

Brownsville Toyota responded

Hi Aaron, thank you for this positive review of our staff and Sales Department. Thank you for allowing us to serve you here at Brownsville Toyota.

August 30, 2022

They gave me the accurate amount of time it would take to service my car. They let me know what my car needed for maintenance More

by Smith.Samantha 655
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 31, 2022 -

Brownsville Toyota responded

Hello Samantha, we are so glad you had an efficient and knowledgeable service experience. Thank you so very much for this wonderful review of Brownsville Toyota.

August 30, 2022

Received excellent customer service & didn’t have to wait long. They explained exactly what I needed and when I to bring back my vehicle for service. More

by libby_3bl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 01, 2022 -

Brownsville Toyota responded

Hello Libby, we were excited to give you an excellent experience without having to wait long. Our Service Department wants to ensure that all of our customers know what to expect when they come back for their next visit to Brownsville Toyota.

August 28, 2022

Buddy was so honest and helpful. He is the reason I made the car purchase More

by Angelicamariafuentes33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy
Aug 31, 2022 -

Brownsville Toyota responded

We, at Brownsville Toyota, would like to welcome you to the family, Angelica. It makes us smile to read your review about how honest and helpful our Sales Team was to you during your buying process. Enjoy your new vehicle, and have a great day!

August 24, 2022

Great customer service. Friendly and knowledgeable associates. Vehicle was ready when promised. Will continue to service my car with Brownsville Toyota. More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Aug 25, 2022 -

Brownsville Toyota responded

Hello! Thank you so much for your review! We are glad we could make your servicing something to remember. We'll be sure to let our team know how awesome they are and how well they did with your experience!

August 24, 2022

Luis the desk clerk who help me with my car service maintenance excellent attitude very helpful in explaining my concerns and get my request in repair done. More

by evelinaurgello
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will not recommend any Sales person due to prior horrible experiences that cost me to crushed my credit score .
Aug 25, 2022 -

Brownsville Toyota responded

Hello. We appreciate you and are pleased to see that you had an excellent experience here at Brownsville Toyota. I would like to learn more about the 3-star rating you have assigned us. If you would, please contact me directly via phone or email I would appreciate it. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

August 21, 2022

My service was explained to me in detail and they also checked my breaks like I requested. My service as done in a timely manner and the staff was very polite and helpful. More

by vsanchez1498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Aug 25, 2022 -

Brownsville Toyota responded

Thank you for giving us 5 stars. We're glad to see our team worked hard for you during your visit to Brownsville Toyota. We hope you have a fantastic day.

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