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Brownsville Toyota

Brownsville, TX

4.9
2,093 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,093 reviews

July 12, 2022

Very satisfied with the work done on the 4Runner, and the service representative keeping me posted on job status. I was also very pleased with the final cost. More

by Stargazer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Jul 13, 2022 -

Brownsville Toyota responded

Thank you for the positive rating for us here at Brownsville Toyota. We are glad to learn our Service Team could provide an attentive experience. We hope your Toyota 4Runner is treating you well, and we hope to see you again!

Jul 13, 2022 -

Stargazer responded

I will definitely be using your shop for future auto services. You have a great team!!

July 10, 2022

Joe Figueroa at service dept was very helpful and excellent customer service really recommend Toyota Brownsville service dept More

by Ivonne.ceballos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Jul 11, 2022 -

Brownsville Toyota responded

Thank you for your great review, Ivonne, we appreciate it. It's wonderful to read that you had an excellent experience working with our Service Team. Please don't hesitate to reach out to us here at Brownsville Toyota if there is anything more we can do.

July 10, 2022

Excellent customer service and explanation for what they where hoing to do!! Mr Martin excellent customer service More

by analgarza123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Martin
Jul 11, 2022 -

Brownsville Toyota responded

Brownsville Toyota appreciates the 5-stars and excellent feedback.

July 09, 2022

Good quick help from staff when taking in car for service, but prices have shot up by too much. Paid almost double now for an oil change. I don't even get car wash anymore like I used to. The staff i More

by cjgarza8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Machado
Jul 12, 2022 -

Brownsville Toyota responded

Hello, I would appreciate the chance to speak with you regarding your recent service visit and our pricing. If you would like, please feel free to reach out to me so that we can discuss your feedback. I look forward to connecting with you. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

July 08, 2022

Great service and on time. Not like upper valley Toyota dealership that can’t deliver. Highly recommend brownsville Toyota to all my friends More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 10, 2022 -

Brownsville Toyota responded

Chris, thanks for taking the time to leave this great review and recommendation of our Service Team. Brownsville Toyota is glad to provide you with great and timely services and hopes to continue doing so.

July 06, 2022

I have bought several trucks from them , always fast and courteous. A little surprised they don't wash cars after service anymore. What happened to that service? More

by Noname
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
Jul 12, 2022 -

Brownsville Toyota responded

Hello! Thank you for your feedback. We are pleased to know your overall service visit went well and our Service Team provided you with fast and friendly service. Please feel free to reach out to us if you would like to discuss anything further. We value your business here at Brownsville Toyota.

July 02, 2022

The attention is excellent. The staff is very friendly and professional. I am a happy client. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 06, 2022 -

Brownsville Toyota responded

We strive to be excellent, Robert. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us here at Brownsville Toyota.

July 02, 2022

Excellent service for sales by Julian Espinoza and financial assistance by Albert Gomez, who went out of their way to provide the best assistance possible. More

by agutie_54@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Espinoza, Albert Gomez
Jul 07, 2022 -

Brownsville Toyota responded

Hello, our Sales Team is happy to learn your experience at Brownsville Toyota was excellent. We are always willing to go the extra mile to see you happy and satisfied with your purchase. We appreciate you choosing us for your vehicle needs.

July 01, 2022

David De la Fuente was extremely helpful and made the whole buying process a quick and smooth transaction. More

by rmata337
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Fuente
Jul 04, 2022 -

Brownsville Toyota responded

Awesome! Brownsville Toyota is thrilled to hear that! Come back soon!

Jul 04, 2022 -

Brownsville Toyota responded

Awesome! Brownsville Toyota is thrilled to hear that! Come back soon!

July 01, 2022

Good with time, questions are always answered. Communication needs a bit of work, I had to call a few times to ask for an update. Overall service was met and no issues More

by maribel_u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F
Jul 05, 2022 -

Brownsville Toyota responded

Hello dear customer, thank you for the honest and kind review. We appreciate you and your feedback and will work to provide you the best service we can here at Brownsville Toyota.

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