
Brownsville Toyota
Brownsville, TX
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Abigail, the service advisor, always greets me by name. She also took the time to go over the services done in the past. She explained the car services needed in the future and gave me a copy of the list. She also took the time to go over the services done in the past. She explained the car services needed in the future and gave me a copy of the list. More
This is the third vehicle I have purchased from Brownsville Toyota and the reason I keep going back is their exceptional service. Thank you Mr.Galvan and Justin for always giving us the best servic Brownsville Toyota and the reason I keep going back is their exceptional service. Thank you Mr.Galvan and Justin for always giving us the best service. More
Professional,courteous, and really fast service. Friendly atmosphere! Ordered a tail light and they were supposed to call me. No phone call as of yet. Overall this place is awesome. Friendly atmosphere! Ordered a tail light and they were supposed to call me. No phone call as of yet. Overall this place is awesome. More
I have been coming to this location for two years to service my vehicle. Every time it was an awful experience. But Luis at the service department made my experience the best by far! It went so smoothly service my vehicle. Every time it was an awful experience. But Luis at the service department made my experience the best by far! It went so smoothly. He listened to my concerns and respected what I wanted for my vehicle. I really appreciated the smooth service and treatment from Luis. More
service dept. is very accommodating and understands clients need, employees are respectful and easy to talk with. overall meets my expectations. is very accommodating and understands clients need, employees are respectful and easy to talk with. overall meets my expectations. More
Luis Machado, service writer was courteous, professional, friendly and was so helpful at getting the chip crack repaired promptly. He explained what was and how it was done to patch the windshield chip/crac friendly and was so helpful at getting the chip crack repaired promptly. He explained what was and how it was done to patch the windshield chip/crack. After the repair, he opened doors and accompanied me back to my vehicle. Being a courteous gentleman is a character that is lacking nowadays in a lot of businesses. More
Excellent customer service. The service advisor, Joe, looked up my vehicle’s warranty coverage and explained it in detail. Service was complete within a very reasonable timefr The service advisor, Joe, looked up my vehicle’s warranty coverage and explained it in detail. Service was complete within a very reasonable timeframe. More