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Brownsville Toyota

Brownsville, TX

4.9
2,103 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,103 reviews

May 22, 2022

I would like to thank Austin, Julio, and Arleth for the phenomenal customer service, and taking care of the situation. More

by lilchris485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Julio, Arleth
May 22, 2022 -

Brownsville Toyota responded

We truly appreciate you taking the time to write such a nice review, and trusting the Brownsville Toyota team to take great care of you. It is our pleasure to provide phenomenal service and an overall great experience. We look forward to welcoming you back again next time.

May 22, 2022

I have been coming to this location for two years to service my vehicle. Every time it was an awful experience. But Luis at the service department made my experience the best by far! It went so smoothly More

by Kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 23, 2022 -

Brownsville Toyota responded

Thank you for taking the time to leave us a five-star review, Kelsey. We here at Brownsville Toyota are so happy to learn our Service Team was able to turn your experience into a five-star experience. Please don't hesitate to reach out if there's anything more we can do.

May 20, 2022

service dept. is very accommodating and understands clients need, employees are respectful and easy to talk with. overall meets my expectations. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
martin, service dept
May 20, 2022 -

Brownsville Toyota responded

Joe, thank you so much for leaving this feedback. We hope to serve you again!

May 20, 2022

Luis Machado, service writer was courteous, professional, friendly and was so helpful at getting the chip crack repaired promptly. He explained what was and how it was done to patch the windshield chip/crac More

by DaBets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
May 20, 2022 -

Brownsville Toyota responded

Hello, We are happy that you found our Service Department to be courteous, professional, and friendly. Thank you for choosing Brownsville Toyota and please let us know if we can be of any further assistance.

May 20, 2022

Excellent customer service. The service advisor, Joe, looked up my vehicle’s warranty coverage and explained it in detail. Service was complete within a very reasonable timefr More

by MimiV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
May 20, 2022 -

Brownsville Toyota responded

Thank you for taking the time to leave us a five-star review. We are elated to know our Service Team provided excellent customer service. Please don't hesitate to reach out if there's anything more we can assist with.

May 19, 2022

2 hours agoNEW I had a great experience at BrownsvilleToyota. I'm excited I found the SUV I wanted. Had excellent customer service and attention-to-detail. I highly recommend this dealership. More

by lfernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy, Guy, Abraham
May 19, 2022 -

Brownsville Toyota responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

May 19, 2022

I received prompt courteous service from Mr Machado. Would like information on the possibility of getting a 2022 mimivan More

by lindarodarte0245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Machado
May 19, 2022 -

Brownsville Toyota responded

Brownsville Toyota greatly values your feedback, and we look forward to assisting you again upon your next visit.

May 17, 2022

Excellent service Martin was very helpful Car was worked on time Car was taken at time my appointment was set up More

by Dallascowboys1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
May 18, 2022 -

Brownsville Toyota responded

Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Brownsville Toyota and we look forward to servicing your car again when needed.

May 17, 2022

Good people and the service was great today. They have really upped their game t More

by terrygarrett50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
May 17, 2022 -

Brownsville Toyota responded

Hi Terry, Your satisfaction and kind words mean everything to us. Thank you for choosing Brownsville Toyota and please let us know if we can be of any further assistance.

May 17, 2022

Good services but I don't know why Toyota did not wash the car all other car dealers do it. More

by mariaolivares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert
May 17, 2022 -

Brownsville Toyota responded

Thank you for taking the time to provide us with your feedback here at Brownsville Toyota. Mariaolivares, it is our goal to make sure every customer feels comfortable in our dealership and has a positive experience. I would like to hear more about your feedback. If you would like to discuss your experience in more detail, please do not hesitate to reach out to us directly. In the meantime, we hope you will give us another opportunity to show our appreciation for you as a customer. Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

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