Bruce Titus Shelton Ford

Great service. Megan at the check in desk was great as were the techs. God bless. Megan at the check in desk was great as were the techs. God bless. More

They answered the phone properly. They were very courteous and responded in due time except for waiting for the parts. They were able to get my truck done on a specific day so I was a They were very courteous and responded in due time except for waiting for the parts. They were able to get my truck done on a specific day so I was able to use it for that weekend. I thank them very much More

I brought my 2023 F-150 Hybrid in because of a check engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I appreciate their diligence in diagnosing an obscure trouble code, as well as keeping me informed along the way. More

Came in for a service and that’s what I got in a timely manner. Overall a good experience and I will come back. manner. Overall a good experience and I will come back. More

I was able to book an appointment at a convenient time. They were quick and efficient . All the folks at the dealership were very friendly They were quick and efficient . All the folks at the dealership were very friendly More

I received excellent service for my car at Shelton Ford today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. More

Super friendly staff (Annie was awesome! ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded th ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded this review several days ago due to a misunderstanding on my part about their trade-in protocols. I wish to apologize to the staff, and specifically the manager. He responded to our concerns immediately and explained how their trade-in process works. In light of his explanation I’m amending this review. More

Scheduled a test drive today, drove an hour and a half to get there and found out it was sold ten minutes before I got there, will NEVER go there again!! get there and found out it was sold ten minutes before I got there, will NEVER go there again!! More

My salesman Randy did an excellent job in getting me into a new Ford Maverick pickup truck. He answered all my questions and never was pushy on the sales end. Down to earth and real ! I should have this t a new Ford Maverick pickup truck. He answered all my questions and never was pushy on the sales end. Down to earth and real ! I should have this truck for years, but I would definitely recommend Gillis for a pleasant experience in buying a car or truck. More

My husband John and I have been doing business with Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenan Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenance work done by Daniel, Aaron and the rest of the crew. Today, I had my car detailed for the first time since buying it in 2018. OMG, I swear I got a new car. Now only did they detail the inside the washed the outside and shuttled me home and then picked me up. I am so impressed and will never go anywhere else ever. I love all the guys and ladies down there, their family like atmosphere, friendly attitudes and always smiling. I truly recommend buying cars, suv's and trucks and having all the maintenance work done at Gillis Auto Center, their #1 in my book!! Thank you all so much!! More