Bruce Titus Shelton Ford

I brought my 2023 F-150 Hybrid in because of a check engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I appreciate their diligence in diagnosing an obscure trouble code, as well as keeping me informed along the way. More

Came in for a service and that’s what I got in a timely manner. Overall a good experience and I will come back. manner. Overall a good experience and I will come back. More

I was able to book an appointment at a convenient time. They were quick and efficient . All the folks at the dealership were very friendly They were quick and efficient . All the folks at the dealership were very friendly More

I received excellent service for my car at Shelton Ford today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. today. Everyone was friendly and helpful, and the wait time was not long at all. I would give them the highest rating.. More

Super friendly staff (Annie was awesome! ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded th ) made the whole process great. The vehicle we purchased, while used, was in showroom new condition and reasonably priced. Note: I had downgraded this review several days ago due to a misunderstanding on my part about their trade-in protocols. I wish to apologize to the staff, and specifically the manager. He responded to our concerns immediately and explained how their trade-in process works. In light of his explanation I’m amending this review. More

Scheduled a test drive today, drove an hour and a half to get there and found out it was sold ten minutes before I got there, will NEVER go there again!! get there and found out it was sold ten minutes before I got there, will NEVER go there again!! More

My salesman Randy did an excellent job in getting me into a new Ford Maverick pickup truck. He answered all my questions and never was pushy on the sales end. Down to earth and real ! I should have this t a new Ford Maverick pickup truck. He answered all my questions and never was pushy on the sales end. Down to earth and real ! I should have this truck for years, but I would definitely recommend Gillis for a pleasant experience in buying a car or truck. More

My husband John and I have been doing business with Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenan Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenance work done by Daniel, Aaron and the rest of the crew. Today, I had my car detailed for the first time since buying it in 2018. OMG, I swear I got a new car. Now only did they detail the inside the washed the outside and shuttled me home and then picked me up. I am so impressed and will never go anywhere else ever. I love all the guys and ladies down there, their family like atmosphere, friendly attitudes and always smiling. I truly recommend buying cars, suv's and trucks and having all the maintenance work done at Gillis Auto Center, their #1 in my book!! Thank you all so much!! More

We stopped in the take a look at a used Jeep Wrangler. Frank was very nice and quick to get us a test drive. No pressure. We did not buy but wanted to recommend him to others. Frank was very nice and quick to get us a test drive. No pressure. We did not buy but wanted to recommend him to others. More

There is a great crew that work here.We bought are 2019 Cobra Mustang and we just purchased a 2020 jeep. The sales department was awesome to work with no worries and the service department understand and g Cobra Mustang and we just purchased a 2020 jeep. The sales department was awesome to work with no worries and the service department understand and get you in and out no worries. And you get a free car wash. And they are not pushy to just sell you anything. They truly listen to there customers. I will definitely purchase from Gilles in the future. Thumbs up.Thank you Roxanne Cowen More