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Bruce Titus Shelton Ford
Shelton, WA
21 Reviews
Shelton Ford is part of the Bruce Titus Automotive Group, one of the largest and most respected dealer groups in the South Puget Sound. We have 500+ new and used cars in stock spanning over seven dealerships! If you are searching for a new or pre-owned Ford, we encourage you to browse our dealership's inventory. At Shelton Ford your experience does not end after you purchase your vehicle. We are dedicated to our customers and promise to continue our stellar customer service through our Parts and Service Departments, keeping your vehicle on the road for years to come. Come visit us today and let us show you how easy the car buying & owning experience can be at Shelton Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 21 reviews
August 18, 2026
The service department goes the extra mile. They take the time to understand what the problem is, and that it’s truly fixed. A shout-out to Aaron for taking the time to actually get in and ride They take the time to understand what the problem is, and that it’s truly fixed. A shout-out to Aaron for taking the time to actually get in and ride with me to diagnose the issue! More
by Gary
Employees Worked With
Aaron
May 16, 2026
The GM ( General Manager ) is an arrogant joke. How did he ever get this title? A toddler has better social skills. I was considering purchasing a vehicle until he opened his mouth. Zach, the s How did he ever get this title? A toddler has better social skills. I was considering purchasing a vehicle until he opened his mouth. Zach, the salesperson, was good to work with. More
by claytoncg1salve
Employees Worked With
Zach
March 07, 2026
Drove an hour to buy a truck. Atmosphere was fun & relaxing. Treated me so well, I sent my mom & sister to them as well. They drive it down to Portland & met them half way for th Atmosphere was fun & relaxing. Treated me so well, I sent my mom & sister to them as well. They drive it down to Portland & met them half way for the transaction! Could not be happier! More
by Matt
Employees Worked With
Zach, Scott
March 04, 2026
I have full confidence in the advice and maintenance suggested by the service staff. The work is done right the first time, with attention to detail. suggested by the service staff. The work is done right the first time, with attention to detail. More
by MrsFun
Employees Worked With
Service staff
February 01, 2026
They answered the phone properly. They were very courteous and responded in due time except for waiting for the parts. They were able to get my truck done on a specific day so I was a They were very courteous and responded in due time except for waiting for the parts. They were able to get my truck done on a specific day so I was able to use it for that weekend. I thank them very much More
by stevehutch36
Employees Worked With
Eran
January 17, 2026
I brought my 2023 F-150 Hybrid in because of a check engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I engine indicator. Aaron and the service team were tenacious in tracking down the cause, the hybrid generator, and getting a replacement installed. I appreciate their diligence in diagnosing an obscure trouble code, as well as keeping me informed along the way. More
by Gary
Employees Worked With
Aaron
