Bryan Easler Toyota - Service Center

Kalie(sp? ) in service dept was great. Took my information as to why we were being towed in and promised to have it looked into on Saturday morning and give me ) in service dept was great. Took my information as to why we were being towed in and promised to have it looked into on Saturday morning and give me a call. She did just that and we will look to you for future service. More

Great service in a short time frame. A little on the pricey side for what they did though. A little on the pricey side for what they did though. More

Prices is getting too high to do business with this dealership, since they hired a general manager I have stoped referring people due the the higher cost.they used to send coupons and don’t do that now dealership, since they hired a general manager I have stoped referring people due the the higher cost.they used to send coupons and don’t do that now and now doing my own oil changes at home due to cost. More

Excellent service! Wait time was minimal! Service reps were professional. Waiting room was clean and quiet. Wait time was minimal! Service reps were professional. Waiting room was clean and quiet. More

I had a complete brake job. I had to return to the shop because of a brake noise. They said it was brake dust causing the noise. The brake noise is better but I still hear it. I I had to return to the shop because of a brake noise. They said it was brake dust causing the noise. The brake noise is better but I still hear it. I’m not pleased with the service that I paid for the job. More

This is for the dealership as a whole. When I purchased my preowned vehicle in January, I was told 3 complementary oil changes were included. It also said it on the website. When I called When I purchased my preowned vehicle in January, I was told 3 complementary oil changes were included. It also said it on the website. When I called to schedule my first appointment in July, I told them I was calling to schedule the first complimentary oil change and they said ok. When I went to pick up my vehicle after it was serviced, the rep said I owed them $80 and the dealership was no longer doing the complimentary oil changes. That is something that should have been conveyed to me when I called to make the appointment the week prior. I was made to feel like the pre owned manager was doing me a favor by honoring the complementary oil change and that he would only give me one. Shady business. The actual oil change service was great. I appreciated the video. I do not appreciate being made to feel like I should have known that the complementary oil changes had stopped and even though it was told to me it didn’t matter. Not ok to make the customer feel that way. More

We bought a car there less than a year ago and was promised three oil changes. When we came for our first oil change the service department check-in lady said they don’t do that anymore. She called th promised three oil changes. When we came for our first oil change the service department check-in lady said they don’t do that anymore. She called the service manager and they gave us one oil change. A female service manager had attitude about fulfilling this request. More

I love this place but the last few times I have really missed Andy Griffith playing in the waiting room!!! The first time I came there that was the best thing! And it seemed to be a real crowd pleaser. No missed Andy Griffith playing in the waiting room!!! The first time I came there that was the best thing! And it seemed to be a real crowd pleaser. Now everyone is ignoring the television which is on random xx and everyone looks at their phone instead. Bring back Andy and Barney! More

The minute I drove my 10 year old truck out of the lot, I was elated at how much the work on the tires, brakes, and all the services performed were evident in how smooth my ride was. I have been burdened wi was elated at how much the work on the tires, brakes, and all the services performed were evident in how smooth my ride was. I have been burdened with being the sole caretaker of my dying parents, the executor of their estate, Helene damage to my home in Black Mountain and to my parents' home in Flat Rock with ongoing expensive repairs of both houses, new medical issues, and the list goes on. However, when I look out mom's kitchen window, I see my little red Tacoma in the carport and I am thankful that I have reliable transportation that I wouldn't be afraid to drive to Canada, turn around and drive to the southern most part of South America in my newly serviced pickup. Thank you, thank you, thank you! More

Love the texted videos. Did great work and had me out in a timely manner. Did great work and had me out in a timely manner. More