Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bryan Subaru
Metairie , LA
2,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,441 Reviews of Bryan Subaru
December 18, 2025
It was a pleasant experience. Arrived at the dealership,took my time looking over inventory then went inside. Greeted by salesman. Was shown and test drove several models. Sat dow Arrived at the dealership,took my time looking over inventory then went inside. Greeted by salesman. Was shown and test drove several models. Sat down and looked over options before coming to a decision. A very easy decision to make a purchase here. More
by Keith
Employees Worked With
Rob White , John Worthington
October 22, 2025
Damien was not high pressure at all when he showed us the car. He was knowledgeable and helpful. I called him the next morning with an offer that they accepted and everything went smoothly. We had a tow hitc car. He was knowledgeable and helpful. I called him the next morning with an offer that they accepted and everything went smoothly. We had a tow hitch installed by the service department. Everyone was friendly and easy to work with. More
by David
Employees Worked With
Brian Guzzardi
October 21, 2025
Always pleasant to work with. Kind, patient, professional and friendly. Not pushy at all. Always will to accommodate. Kind, patient, professional and friendly. Not pushy at all. Always will to accommodate. More
by fleurdelisa10
Employees Worked With
Adam in Service Department, Andy Daigle, Joe Alaimo, Brian Guzzardi, Dana Doyle Rein, Samantha Tischner
August 14, 2025
I purchased a service package for the first 4 oil changes and tire rotation on my 2022 Outback. When I used the 3rd service the woman told me that I had 1 more service call left and that the period to use it and tire rotation on my 2022 Outback. When I used the 3rd service the woman told me that I had 1 more service call left and that the period to use it would be expired but Bryan Subaru would honor it. Well when I got to the milage on my sticker on windshield I drove to Metairie to get my Outback serviced the guy who checked me in said that the services had expired and that he would do a coupon to get it for $99.00 plus tax. First thing is that I live in Baton Rouge bought the car which is my second Outback purchased from Bryan Subaru. We did not like the people at Baton Rouge Subaru not friendly and wanted me to purchase a Outback that was not the color we wanted and it had a lot of features we didn't want. So we drove to Metairie and got a 2020 that had everything we wanted and the right color. Two years later we did the trade up program and got the 2022. I retired at the end of 2022 and my wife has Parkinsons and I'm her caregiver. So since retiring and her not driving anymore we don't have that many miles on the vehicle. So I didn't know that there was any time limit or mileage restriction on the services we purchased. We have had a few problems beginning with paying for window etching and you can't see all the numbers. I got refunded for the etching and then the second time bringing the 2022 for service oil change and tire rotation was not so good. I had marked the tires to make sure that they rotated them. Well when I got home the tires were not rotated and don't even know if oil was changed. This was very upsetting to us. The third visit went ok and the service writer said that the fourth one would be covered even though expired by the time to bring it in again. So I guess this novel about driving to Metairie and have all of this happen will probably be my last time to make that trip. My son said that he would help me for when it needs a oil change and tire rotation. Thomas Adams More
by Thomas Adams
Employees Worked With
Don't remember service writers name
