
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Richard Elvey was the rudest person I’ve ever come across and I worked for attorneys for 35 years. Im 65 not tech savvy and I got an email to update my system but I had sold my house and moved and had no wi and I worked for attorneys for 35 years. Im 65 not tech savvy and I got an email to update my system but I had sold my house and moved and had no wifi so he was talking in gibberish to me and said it would take 3 hours amd cost 160.00 so o had to have it done because my stuff would not operate correctly without upgrade. So with my copd amd hot as xxxx o walked all the way down airline to kill time and it didn’t take 3 hours. It was done when I got back amd he didn’t even call. Plus I should not have had to pay 160.00 for that and I went over to where I bought the cars in tears and the guy I bought it from supposedly filed a complaint. No other dealership would charge someone like me with no wifi 160.00 for a simple upgrade. He needs to have more compassion and empathy for elderly sick people who aren’t as tech savvy as he is. He should NOT be dealing with people with that attitude. Plus he was never at his spot and only the nice lady at the check out counter offered me help cause she could see how upset I was. I was going to file a complaint and I feel I should not have had to pay that much money. I’m on social security and that caused me to go without necessities. I am now in the process of checking with the attorney that helps seniors that are take. Advantage of and my appointment is August 27 of o can get there. I cannot drive this car. I’m too short and they knew that when they pushed me to buy it More
Multipoint inspection was supposedly completed, but somehow they neglected to replenish the wiper fluid. Leaves me doubtful that a through job was done. somehow they neglected to replenish the wiper fluid. Leaves me doubtful that a through job was done. More
Brian Guzzardi was especially helpful, welcoming and very professional. Your technicians are very thorough. BRYAN SUBARU will always be my go to dealership for my automotive services and advice. professional. Your technicians are very thorough. BRYAN SUBARU will always be my go to dealership for my automotive services and advice. More
Wonderful customer service and diagnostics on my car repair!! Everything was clearly explained and given to me in a full report tailored to my vehicle. repair!! Everything was clearly explained and given to me in a full report tailored to my vehicle. More
The salesmen were competent and kind. Quite friendly. Troy Johnson was very helpful in dealing with my credit union. All in all ii was a stress free and easy transaction. Quite friendly. Troy Johnson was very helpful in dealing with my credit union. All in all ii was a stress free and easy transaction. More
Richard’is great, good communicator. Made me aware of battery rebate. Plus great place for my dog to hang out. Made me aware of battery rebate. Plus great place for my dog to hang out. More