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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

July 14, 2021

Prompt, courteous, and qualified. Always do good work. Scheduling is easy and repairs are performed to highest standards. Jeff is terrific! Great to do business with. More

by YUPUDMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Jul 19, 2021 -

Bryan Subaru responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Bryan Subaru Team 504-466-6000

July 13, 2021

Buying a car at Bryan was quick and easy.No pressure and a good offer for our trade in left us with no regrets and happy in our new Crosstrek More

by tfitzbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Jul 16, 2021 -

Bryan Subaru responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Bryan Subaru Team 504-466-6000

July 13, 2021

Thank you for such excellent service. Always can count on friendly, professional, efficient , and quality service. Would highly recommend staff and service / car repair work More

by CONSTANCELEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist. — kind and professional. , Jeff Delange
Jul 16, 2021 -

Bryan Subaru responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Bryan Subaru Team 504-466-6000

July 09, 2021

Did the repair in a timely fashion called when it was ready and it was clean And the car was washed everyone was so nocr More

by carolinenead
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Jul 14, 2021 -

Bryan Subaru responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Bryan Subaru Team 504-466-6000

July 08, 2021

Service is generally very good, but this time they treated me as if I didn't know what I was talking about. Something was wrong with my transmission and was not changing gears properly and unable to More

by MJAMADON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot see picture well
Jul 14, 2021 -

Bryan Subaru responded

Here at Bryan Subaru, we are committed to providing a pleasant experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. We would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, The Bryan Subaru Team 504-466-6000

July 08, 2021

Nicest group I’ve ever bought a car fromJoe was Nicest group I’ve ever bought a car from Joe was outstanding. All of the gentlemen were. Bought this suv for my niece as a gift for her going to me More

by kayjohnsonrogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alaimo
Jul 13, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

July 08, 2021

Great service, beautiful waiting room, nice snacks and sparkling water is a nice touch. I Loved the photo montage, and clips of the animals. Very nice ! More

by CARIBOU11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sclafini, Richard Elvey, Jeff Delange, Brian Guzzardi, Jason Gullo, Charlette Wilright
Jul 13, 2021 -

Bryan Subaru responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Bryan Subaru again! Sincerely, The Bryan Subaru Team 504-466-6000

July 07, 2021

The staff was kind as always. However, I would recommend they not accept appointments for tire replacements when the tire a customer needs is on backorder. More

by KLMCDONALD
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Jul 12, 2021 -

Bryan Subaru responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bryan Subaru Team 504-466-6000

July 07, 2021

The attendants and customer service was great, very attentive. The rep provided clear information about the repairs needed. And the environment is very customer friendly. More

by VAKAGHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Jul 12, 2021 -

Bryan Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Bryan Subaru Team 504-466-6000

July 06, 2021

Top notch service and amenities. The Uber service to and from the facility while they worked on my car was a surprising benefit. All that being said the actual parts were marked up about 30% or more. I had More

by HBRECKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Jul 13, 2021 -

Bryan Subaru responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bryan Subaru Team 504-466-6000

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