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Bryan Subaru

Metairie , LA

4.7
2,435 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,435 Reviews of Bryan Subaru

September 30, 2020

Extremely friendly, professional, and quick service! I booked an appointment for a warranty issue for my squeaky driver's seat and my radio that died, and everything was done perfectly and quickly. More

by AimZeeBee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 30, 2020 -

Bryan Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Bryan Subaru Team 504-466-6000

September 30, 2020

Comfortable, and employees care about your satisfaction. They can answer all your questions. Decent selection of cars on the lot. This is my 3rd Subaru from them. More

by ericwolverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Sep 30, 2020 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Bryan Subaru Team 504-466-6000

September 29, 2020

It was a great experience and it was awesome to have an Uber come pick me up. I will definitely come back for my next maintenance. More

by SEPEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Sep 30, 2020 -

Bryan Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Bryan Subaru Team 504-466-6000

September 29, 2020

I just had major service work done and was very happy with the price, I even had some repairs comped and my 2010 Forester is running great. More

by JASONMARTINEZ.AUDIOMIXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 30, 2020 -

Bryan Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Bryan Subaru Team 504-466-6000

September 27, 2020

Very pleasant and worked hard with me to make sure I was satisfied. I never felt like they were patronizing me. John went out of his way to answer all my questions. More

by mdaggett
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, John Worthington
Sep 30, 2020 -

Bryan Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Bryan Subaru Team 504-466-6000

September 23, 2020

This was my first visit to Bryan Subaru. Brought my Forrester in for service. Everyone was friendly and professional. The lady who made my appointment when I called was very helpful and pleasant. Brian More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Sep 25, 2020 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Bryan Subaru Team 504-466-6000

September 22, 2020

My service rep did not come out to greet me, nor bothered to place plastic shield on seat or covered floor mat before mechanic or anyone else getting in the car. He didn't even stay until my car was complete More

by TLPLUNK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi, Jason Gullo
Sep 24, 2020 -

Bryan Subaru responded

On behalf of Bryan Subaru, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. The Bryan Subaru Team 504-466-6000

September 22, 2020

Best Service, the service department explained all the work that needed to be completed. They provided all of the documentation to back up the work that was required. Brian in service department was very More

by caroline.m.christmas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Sep 24, 2020 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Bryan Subaru Team 504-466-6000

September 22, 2020

Service was performed in a timely fashion. I did have to wait for the service representative when I dropped of the vehicle. You should be able to drop of the car to any service representative (assuming the More

by WLATOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 24, 2020 -

Bryan Subaru responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Bryan Subaru Team 504-466-6000

September 22, 2020

Had a great experience buying my first ever car! I was all over the place and very indecisive - and probably annoying - and Fred was very patient with me. More

by carroll.gelderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Farid "Fred" Fajardo
Sep 25, 2020 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Bryan Subaru Team 504-466-6000

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