
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Friendly, helpful staff! Fast service. AND a much needed car wash. I will be back. It’s good to know I can keep my Ascent maintained properly while visiting New Orleans Thank you car wash. I will be back. It’s good to know I can keep my Ascent maintained properly while visiting New Orleans Thank you More
Bryan Imports My experience with Bryan Imports was very good. Especially, with the sales person who worked to get me into the car that I wanted. He and the owner we My experience with Bryan Imports was very good. Especially, with the sales person who worked to get me into the car that I wanted. He and the owner were friendly and understanding. I left with the car of my choice and feeling more valued than when I arrived. Thank you. More
Great Service, Fair Pricing The car buying experience was easy... almost all of it was handled electronically and the pricing was competitive. The real deal-sealer was the trade The car buying experience was easy... almost all of it was handled electronically and the pricing was competitive. The real deal-sealer was the trade in offer on my vehicle. This is the second car we've bought from Bryan Subaru and both times, we were given trade ins above our expectations. I highly recommend this dealership. More
Staff very helpful. Kept me up to date and notified me as my service progressed. Brian and Jason are very good at what they do and it shows. my service progressed. Brian and Jason are very good at what they do and it shows. More
I dropped my car off on Monday before Mardi Gras. I agreed to pick it up on Wednesday morning. When I get there to pick up my car it was not washed. The Service Advisor told me it wasn't washed becau agreed to pick it up on Wednesday morning. When I get there to pick up my car it was not washed. The Service Advisor told me it wasn't washed because the repairman worked late on Monday to fix it. However, I did see someone washing cars Wednesday morning when I picked up mine. I was there only two weeks before and it was not washed then either. This lack of attention to detail and customer service has left a bad impression on me. I can get a oil change anywhere. I may just start doing that. Please note that I didn't work with any of the employees I indicated below in Sales or Finance. The form did not list service employees even though I selected Service. Please fix this form. More
The service department was phenomenal. The repair was completed so quickly that I barely had time to drink my coffee. I expected to be there for at least 2 hours. completed so quickly that I barely had time to drink my coffee. I expected to be there for at least 2 hours. More
Tires weren’t Rotated and there’s no air added to my tires. I even asked fluids weren’t added just changed my oil. I can understand just squeezing someone into the schedule, but at lease do everything t tires. I even asked fluids weren’t added just changed my oil. I can understand just squeezing someone into the schedule, but at lease do everything that’s suppose to have. I just got this car 7 months ago and these people short changed me while I’m on vacation. Please do yourselves a favor and take you’re car to a Subaru that will do reliable work. This company has nice people that lie straight to you’re face. Very upset Customer More
Great service! In for an airbag replacement recall. They completed the service ahead of schedule, checked the engine and washed the car! All with a courteous and kind service rep. Will recommend to other Su completed the service ahead of schedule, checked the engine and washed the car! All with a courteous and kind service rep. Will recommend to other Subaru owners! More
Everything went smoothly. From the after hours drop off to the pick up. I am kinda lackadaisical and put off till tomorrow what I really should be doing immediately, so I really appreciate the emails and n to the pick up. I am kinda lackadaisical and put off till tomorrow what I really should be doing immediately, so I really appreciate the emails and notices prompting me to "bring it in". And the day I brought it in I added some stuff to be looked at and they took care of that also. Thanks! More
Hadn't bought a car in a long time, first time with a dealership, so a bit nervous going in. Joe was easygoing, knew his stuff, everyone pleasant and put me at my ease. Overall, a comfortable and unintim dealership, so a bit nervous going in. Joe was easygoing, knew his stuff, everyone pleasant and put me at my ease. Overall, a comfortable and unintimidating place to shop for a vehicle. More