Bryan Subaru

Richard was kind and welcoming. He listened to my concerns. He addressed an additional issue promptly. Also Bryan Subaru performed their services very well. He listened to my concerns. He addressed an additional issue promptly. Also Bryan Subaru performed their services very well. More

Fast and friendly service. Very professional and appointment was right on time. This was a very positive first time experience. Very professional and appointment was right on time. This was a very positive first time experience. More

Dealership is good. You need more people working on Saturday. when I went just to pick up my car, I had to wait one hour for the one person out front to have time to go You need more people working on Saturday. when I went just to pick up my car, I had to wait one hour for the one person out front to have time to go get it for me. Also, the repair people scratched the radio screen, and had to order a new one. I am not looking forward to going way out to your location and sitting there for several hours. It is very inconvenient and a waste of my valuable time. More

Very helpful and my life did not have stop because my car was in the shop was in the shop More

Brian always goes up and beyond to make my visit at Bryan Subaru painless! He is so helpful! He is a true asset to this company. Glad he is always there to help me with my two Subarus! Subaru painless! He is so helpful! He is a true asset to this company. Glad he is always there to help me with my two Subarus! More

Great service. I always feel like I am being dealt with fairly. I highly recommend. I always feel like I am being dealt with fairly. I highly recommend. More

If I could give 0 stars I would. I made an appointment for 1pm on Tuesday because my check engine light came on right before a really big drive I had to make. I brought it in and m I made an appointment for 1pm on Tuesday because my check engine light came on right before a really big drive I had to make. I brought it in and my consultant Richard barely looked at me while he was on the phone. I waited and waited and finally a woman asked if I needed help and I said Richard is supposed to help me but I’m here dropping the car off in my lunch break so I’m on a time crunch. She was very sweet and helped me get the paperwork started and in the end finished because in 15 minutes Richard didn’t even look at me. Anyways so didn’t hear back from them all day after I left if there to go back to work so called to check on it early Wednesday. Didn’t get a returned call until 2pm saying the car hadn’t even been “diagnosed” but was next in line. …so whats the point of an appointment?… I got another call 3 hours later saying they don’t have enough time to diagnosis it. Mind you I expressed to them the urgency of moving across the country Saturday. By no means is it their fault that the timing was bad but if I make an appointment I at least expect the car to be seen that day to give me some answer and an estimate. Instead they kept my car until Thursday morning and I’m currently just crossing my fingers I don’t break down in a remote area on the way there… Richard was extremely rude and dismissive of me. Probably should have had one of my guy friend take it in. He clearly didn’t have an ounce of respect for me. More

I have been going to Bryan's Subaru for more than two years now, very high-quality place, always wonderful! years now, very high-quality place, always wonderful! More

We came to this dealership cold having just moved to the area with an 11 year old high mileage vehicle that had seen some wear and tear. We intended to only do an oil change after our 1500 mile relocation t area with an 11 year old high mileage vehicle that had seen some wear and tear. We intended to only do an oil change after our 1500 mile relocation trip, but realized we had an AC problem once we got into the warmer weather here. The AC diagnosis was not good, but the explanation was clear, logical, and delivered directly and without condescension. The dealership at our old home was excellent. They were at least our partners if not our friends. From our first experience Bryan Subaru through Brianna we have just found our new partners. More

They were fantastic! The service was great,and the dealership was very friendly. The response was very accurate. The service was great,and the dealership was very friendly. The response was very accurate. More