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Bryan Subaru

Metairie , LA

4.7
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

April 25, 2019

Work well done, in and out in a hurry. I arrived without an appointment for 12,000 mile service. Was seen immediately, and the work was completed without delay. I got a car wash along with More

by FSELLIS418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above. My service representative was excellent, but I do not recall his name.
Apr 30, 2019 -

Bryan Subaru responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 25, 2019

Errin is awesome!!! Errin helped solve a lock issue for me. Great work! She wasn’t sure how it worked but took the time to figure it out. More

by JODZIUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errin
Apr 30, 2019 -

Bryan Subaru responded

Thank you for this great review! Erin is truly an exceptional employee and we appreciate her for giving you a great experience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 25, 2019

Outstanding service. My concerns were addressed . Staff very friendly and knowledgeable. I'm still learning about my 2018 outback. Staff were eager to teach me. My service More

by BJSB1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo,Erin Czaplinski, Orren Lewis
Apr 30, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 24, 2019

Very Good My Salesman Mr. Rex was awesome. A lot of younger salesman can learn a lot from him. He explained well and not pushy. I would refer anyone to him. More

by paah1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Apr 30, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 24, 2019

30,000 mile checkup Excellent, personal, professional, knowledgeable staff. I began with my online appointment but needed some clarification, so Charlotte answered all t More

by SEYMOUR504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy, Trey, Brian, Keith., Rex Bubacz
Apr 30, 2019 -

Bryan Subaru responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 23, 2019

Excellent customer service I had an unexpected issue with my car and contacted the dealership to ask about bringing it in for service. Charlotte was my first point of contact an More

by MONIQUELOUQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
Apr 23, 2019 -

Bryan Subaru responded

Monique, thank you for your kind words about Charlotte, Remy, and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 21, 2019

Always Quick They’re always efficient and accommodating. I have a lease and have taken my Crosstrek in for two regularly scheduled maintenance appointments—never b More

by DARIO.BAYARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 22, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 19, 2019

New tired I took my Outback in for new tires! The service was quick and everyone there so friendly! They also have a good selection of free snacks and coffee in More

by E.BIGGS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin , Andy Daigle
Apr 22, 2019 -

Bryan Subaru responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Erin is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 19, 2019

Best car buying experience! Friendly, respectful, and knowledgeable salesperson and manager; no pressure to purchase; no nonsense approach to buying a new vehicle. The whole staf More

by Rosa2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle
Apr 22, 2019 -

Bryan Subaru responded

We appreciate the kind words, Rosa. We look forward to seeing you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 19, 2019

Upcharging and over charging every time I have gone there. This place is dishonest and not trust worthy. They try to get me to spend more every time I go in for service. When I have taken my car elsewhere, I More

by JWISHINGSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know.
Apr 22, 2019 -

Bryan Subaru responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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