
Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,433 Reviews of Bryan Subaru
Service reps are honest and provide comprehensive information. Great service. Everything about the dealership gives off positive/customer first vibes. information. Great service. Everything about the dealership gives off positive/customer first vibes. More
They are very professional and nice. I don’t mind waiting for my car. The waiting room has coffee, snacks , water and it is clean! I don’t mind waiting for my car. The waiting room has coffee, snacks , water and it is clean! More
Came in for 24,000 miles service. I had a coupon from Subaru of America. Unfortunately timing as my coupon had expired just three weeks prior to my service date and after spending hal I had a coupon from Subaru of America. Unfortunately timing as my coupon had expired just three weeks prior to my service date and after spending half and hour on the phone with SOA they just kept saying there wasn’t anything they could do and just told me no when I asked if they would renew the coupon since it had not been used. They said SOA changed their policy in 2024 and would no longer renew or issue new coupons. I explained this situation to the service manager at Bryan Subaru and they were kind enough to cover the majority of the cost of my service visit. Even though the coupon from SOA was for $250 my service was going to cost around $200 out of pocket. Bryan Subaru covered most of it and I only had to pay for a tire rotation which was about $35. I’m glad Bryan Subaru cares about customer satisfaction because it is VERY apparent that Subaru of America DOES NOT care about their customers, only revenue. More
Absolutely the most professional experience I’ve ever had with a dealership and more specifically the service department. Richard was upfront, specific, knowledgeable, and followed through like a superstar. with a dealership and more specifically the service department. Richard was upfront, specific, knowledgeable, and followed through like a superstar. More
The attention was great. They received my car and immediately went to the service. It was ready before expected. Continue like that and my second car will be a Subaru ,too. They received my car and immediately went to the service. It was ready before expected. Continue like that and my second car will be a Subaru ,too. More
Very professional, efficient, and courteous. Needed the 1st maintenance work completed on my new Subaru while I was traveling from Tennessee through the New Orleans area. Found Bryan Subaru as m Needed the 1st maintenance work completed on my new Subaru while I was traveling from Tennessee through the New Orleans area. Found Bryan Subaru as my go to Subaru dealer for this work. They did a great job! More