
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
I experienced a potentially challenging issue that was made easier to address thanks to the efforts of Jeff Delange and the Tech, Luis (?), who rode with me and provided real support and answers. It was e made easier to address thanks to the efforts of Jeff Delange and the Tech, Luis (?), who rode with me and provided real support and answers. It was extremely costly to repair my car, but I am convinced that now I have a vehicle that will take me another 90,000 miles. I did have some amount of confusion identifying the staff who actually assisted me; while my messages were being sent to one member of the staff, I was actually speaking with another. My error has been corrected. More
Always a wonderful place to be. .the guys an gals at Bryan Subaru always put your mind at ease when it comes to anything involving the Subaru brand .the guys an gals at Bryan Subaru always put your mind at ease when it comes to anything involving the Subaru brand More
Bryan Subaru has always been exceptional with their service even though I did not purchase my vehicle there. The service representatives are friendly and informative. The service is always quick and service even though I did not purchase my vehicle there. The service representatives are friendly and informative. The service is always quick and thorough. This is my first Subaru but will not be my last. Best car and service I have gotten in my 55 years of driving! More
Tuesday was the 10 day of a 20 day Texas/Louisiana Road Trip. My left rear tire developed a slow leak. It was easy to make an early appointment but arrived as first customer. Jeff checked me in, Richard Trip. My left rear tire developed a slow leak. It was easy to make an early appointment but arrived as first customer. Jeff checked me in, Richard took over when he arrived. Besides a slow leak in the tire, my 2021 Outback was due an oil change. I couldn’t be happier with my experience….it took an hour to fix the leak (no charge), change the oil, and wash the car (no charge). Jeff and especially Richard were patient and kept me in the loop as the service was performed. This is wat I call “Service with a Smile!!” Also big kudos on the clean, bright, comfortable, and welcoming waiting area. Coffee and snacks were a plus. I have to say the bathrooms were spotless..probably cleaner than my home!!! Thank you Bryan Subaru. More
My service writer was wonderful & the repair was taken care of in short time period. Will be coming back for further work here at Bryan Subaru. care of in short time period. Will be coming back for further work here at Bryan Subaru. More
Bryan Subaru sales and service always provide excellent customer experiences. They keep me informed of needed repairs and always get the job done quickly and to my complete satisfaction. customer experiences. They keep me informed of needed repairs and always get the job done quickly and to my complete satisfaction. More