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Buick GMC Brooksville

Brooksville, FL

4.7
1,310 Reviews

15164 Cortez Blvd

Brooksville, FL

34613

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Showing 1,310 reviews

October 01, 2024

Josiah goes out of his way, every time I have to come in. Great service from the entire crew! Thank you. More

by Jb.franklin.bfbra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Maher, Stone Quevli
September 30, 2024

In there defense, I usually only buy on the commercial side of dealers, the addition fees is xx, very frustrating with how different Ford dealers run over a Gm dealer. Got a hosed down vehical at delivery More

by RAYPERKINSRP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Denise Lacich
Sep 30, 2024 -

Buick GMC Brooksville responded

Mr. Perkins, Thank you for taking the time to let us know about your experience with us. Please accept my sincere apologies that we disappointed you. It is our goal to be as transparent as possible with all of our guests. All of our pricing and packages are clearly spelled out on our website, in the pricing tools and on the third party websites. I can appreciate your frustration and I'm glad that you were able to come to an agreement on the vehicle. I see in the system that we reached out to you after delivery and you said "all good." We certainly want to make sure you are 100% satisfied with the condition of the vehicle. We are more than happy to address any issues you are having with the vehicle and make sure it is re-detailed for you. We will be reaching out to you again to schedule a visit to address your concerns. In the meantime, please feel free to reach out to discuss any additional concerns you may have. Sincerely, Jennifer Stals General Manager

September 30, 2024

No pressure sales. How dealerships should be. The salesman and manager both did what was needed to make the deal without being overbearing. More

by CHADWICK.R.EDMONDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stone Quevli, Noah Matz
September 29, 2024

The people that I dealt with were friendly and courteous I did not feel pressured at all and I would recommend anybody to purchase a vehicle there I think it was the best dealership I ever bought a vehicle More

by PCONSTABLE1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylee the woman I talk to you on the internet, Sal DiBartolomeo, Scott Clark, Noah Matz
September 29, 2024

Donna was very helpful, and knowledgeable. She followed thru with helping me. Seems to be buoy her work More

by Kathilcollison
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
September 29, 2024

Donnie does a great job he does everything he needs to do plus more and thank you Donnie More

by BOGRIEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner, Josiah Maher, Donna Corlew, Donnie Pelham
September 27, 2024

All the agents were great providing the help and support that I need for find the perfect car and financial solution for me. Their guidance made the entire process so much easier, and I truly appreciate how More

by Kelly Trilivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal DiBartolomeo, Denise Lacich, Mark Mercer, CHRISTOPHER NELSON, Scott Clark, Noah Matz, Bruce Hurst
September 27, 2024

The call transfer to service is terrible. I almost always to to voice mail. That part ducks, i would like more personal working the phones in service. More

by buster8352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
September 26, 2024

The service that was scheduled was performed on tin and in a professional manner, the waiting room was clean with all the proper accommodations More

by WROMANOW99
Recommend Dealer
Yes
Employees Worked With
Tony Grema, Donna Corlew
September 26, 2024

Pleasant staff, clean facility, comfortable chairs. Could use better update information on the visit. Everyone is helpful and acknowledges the visitors. More

by RNALK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier. Very pleasant , Donna Corlew, Donnie Pelham
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