Buick GMC Brooksville
Brooksville, FL
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Service staff was good. I was very disappointed by the way in which an accessory order error was handled and how it was assumed that customers know the ins and outs of the G I was very disappointed by the way in which an accessory order error was handled and how it was assumed that customers know the ins and outs of the GMC portal/website. At the end of the day, it was remedied but I felt that it could have been handled better. In addition, while waiting, conversations were overheard that might uncover some shady business practices with the push of wiper blades for customers who clearly did not need them or ask for them. There were at least 3 occurrences of these conversations which ultimately made my decision to not come back. I will be using Coast GMC from now on where we purchased our vehicle from. More
Donnie didn't contact me like he promised when a part arrived for my car. I realized this fact after I called a service manager to get an update and voice my frustration about how I was being treated. If arrived for my car. I realized this fact after I called a service manager to get an update and voice my frustration about how I was being treated. If I had not called, I'd still be driving a broken car because Donnie didn't contact me. More
We just purchased our first GMC Yukon Denali, 2021 from Brooksville GMC we have been treated like VIPs the entire time five stars all across the board the associates work really well together we are glad w Brooksville GMC we have been treated like VIPs the entire time five stars all across the board the associates work really well together we are glad we bought our vehicle there. We love it. More

