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Buick Lakeland

Lakeland, FL

4.7
278 Reviews

5210 Florida Ave S

Lakeland, FL

33813

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278 Reviews of Buick Lakeland

May 30, 2025

Austin had great customer service and was a very nice person. The guys who worked on my car were awesome. They even washed my car afterwards! Love this place! More

by Jean 07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 28, 2025

Victor Berrios was awesome and had great follow up regarding the car. He called after the sale to make sure I was pleased the purchase. Jessica Kent from the finance team was thorough and gave very pr More

by Vijay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica from finance, Victorcc Berrios
May 28, 2025

Jacob was very helpful and knowledgeable Nd very excited to get me into my new Optiq! Everyone there was great and very welcoming More

by JRADTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harris
May 25, 2025

Amazing every time! Always go above and beyond for me. Always very kind and fast More

by NINAE.BOYLE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Hunt, Ron LeStourgeon, Randall Lovell, Howard Marfell, Idetthe Patino, Keith Pedrick, Darrell Rodgers, Andrew Rodriguez, Fred Sanders, Matt Sotomayor
May 23, 2025

Jacob was responsive and dealership was accommodating. Very pleased with how they worked with me. More

by DAVID_FRIEDEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Harris
May 22, 2025

Sales and Service staff are very friendly and helpful No pressure at all from Sales! Service is always fast and efficient. I've been coming here for years to buy and service. More

by DBRUCHWALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Hepburn
May 21, 2025

The staff is very friendly, efficient and courteous here. My rating is reflective of my dissatisfaction with Buick and the fact that I have a 4 year old vehicle with approximately 31,000 miles and I have bee More

by JENSPENCE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
May 19, 2025

Michael in the service department is good. So nice professional and knowledgeable.I bought a new set of tires and I am driving to New Orleans right now.Really good customer service. More

by MIKEWATERS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 18, 2025

The service technician was quick to discover the problem with my Auto-sensing wipers. A part was ordered and installed within 24 hours. My experience with the Service Department was fast, efficient, profess More

by RDW509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
May 17, 2025

I did my car shopping for my Subaru Outback Wilderness model mostly via email and texting. They were very responsive and answered all my questions in a timely manner. Howard Marfell our sales person was v More

by BHAVESH51174
Recommend Dealer
Yes
Employees Worked With
Jessica Kent, finance manager. , Anna Aguilar, Howard Marfell
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