Buick Lakeland
Lakeland, FL
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278 Reviews of Buick Lakeland
Marcos and all of the attendants were efficient, professional and friendly at a well maintained and decorated modern facility. professional and friendly at a well maintained and decorated modern facility. More
i had a wonderful experience with this dealership, my sales professional was amazing Matt and also Steven finance manager were very knowledgeable and my overall visit exceeded my expectations . thank i sales professional was amazing Matt and also Steven finance manager were very knowledgeable and my overall visit exceeded my expectations . thank i will send everyone there More
Only issue was I was under the impression I was entitled to free oil changes as long as I owned the vehicle ... not reflected on the invoice, was in a hurry couldn't stop to ask for clarification. Maybe ne to free oil changes as long as I owned the vehicle ... not reflected on the invoice, was in a hurry couldn't stop to ask for clarification. Maybe next time. More
This was a follow-up service to a previous service that did not resolve the issue. Service Adviser Marcos Ortega wrote up the service order, provided a loaner vehicle, and called me as soon as the car was did not resolve the issue. Service Adviser Marcos Ortega wrote up the service order, provided a loaner vehicle, and called me as soon as the car was complete and ready for pickup. The only issue was the length of time it took for the write-up at drop-off and closure at pick-up. You may want to allow for flexibility of another person to step in and assist the Service Writer that was already a bit overwhelmed with a customer. Overall, my experience with your Service Department has always been positive. Thank You, Dave Baker More
Had new car first serviced. Service rep was very helpful and got things taken care of quickly. Informed me and showed me cabin filter was dirty and need to be changed. Overall v Service rep was very helpful and got things taken care of quickly. Informed me and showed me cabin filter was dirty and need to be changed. Overall very good customer service. More



