Buick Lakeland

We wanted to look at a pre-owned vehicle on a Sunday. I called and learned this dealership is not open on Sundays. I was transferred to Andrew who worked with me and my husband so we could see the vehicl I called and learned this dealership is not open on Sundays. I was transferred to Andrew who worked with me and my husband so we could see the vehicle shortly before closing time on Friday evening. Andrew also worked with us through text and phone for pre-approval for financing, trade in value, and responding to questions we had. Once we arrived at the dealership, Andrew had the vehicle waiting for us to see and drive, just as he said he would. By the time we did all of this, it was after closing time. However, Andrew and the Jessica, in financing, stayed with us until +/- 10 pm to finalize the sale of the vehicle we went to look at. Throughout this process, we never felt pressured to purchase any vehicle. My husband was so pleased with the process and dealership; he even asked Andrew to be on the lookout for a specific vehicle that he may want to purchase. After the sale, the General Manager reached out to check in on our buying process, satisfaction, and answer any questions we had. More

Very helpful and prompt. Good communication about the needed repairs. We'll stocked waiting area. Good communication about the needed repairs. We'll stocked waiting area. More

David Bushnell assisted with service on my 2021 Buick Envision. The issue was caused by faulty design on installation of the windshield washer reservoir and the difficulty encountered when attempting to Envision. The issue was caused by faulty design on installation of the windshield washer reservoir and the difficulty encountered when attempting to change out a damaged unit with a new one. Dave was friendly, informative and I gained confidence in his assessment of the situation. Although I declined to have the service completed, I'm grateful for his honesty and understanding, which I have not experienced very often in the car service area. Also, I was not charged for the evaluation, which was also rare. Thanks Dave! More

The service was quick and responsive, and the advisor knew exactly what he was doing. Excellent service. knew exactly what he was doing. Excellent service. More

Great service. Victor and team were outstanding. Very fair; honest and easy to work with. Victor and team were outstanding. Very fair; honest and easy to work with. More

Extremely easy and painless process. Victor and Bob were very nice and explained every step of the process. I would definitely recommend them to anyone. Victor and Bob were very nice and explained every step of the process. I would definitely recommend them to anyone. More

My Service Advisor: David Bushnell was attentive to my service requests when I arrived. He kept me updated throughout the process and made me aware of other services available of which I chose one (coolen service requests when I arrived. He kept me updated throughout the process and made me aware of other services available of which I chose one (coolent fluid exchange) to be added to my original service requests. All work was completed in a timely fashion and my car was washed upon completion which I appreciated. More

Dave, Service Advisor, was courteous and effectively able to expedite required service quickly. Much appreciated. to expedite required service quickly. Much appreciated. More

We were very pleased with the staff Our sale rep is Matt Sotomayer who went above and beyond in helping us A TEN PLUS A real pleasant to work with him He was able to answer all the Matt Sotomayer who went above and beyond in helping us A TEN PLUS A real pleasant to work with him He was able to answer all the question we had A big thank you to all More

This dealership provides the best service. I am always pleased with them. I purchased my pre-owned vehicle from them and have all my maintenance done there. I am always pleased with them. I purchased my pre-owned vehicle from them and have all my maintenance done there. More