Buick Lakeland

This dealership has fast & polite service. Never had a problem, waiting room is always neat & clean with coffee. Never had a problem, waiting room is always neat & clean with coffee. More

I was very pleased with Billy in the service department. She was knowledgeable, pleasant, and very thorough. Thank you Billy. She was knowledgeable, pleasant, and very thorough. Thank you Billy. More

Darrell was fabulous! The Lakeland Subaru Group was excellent! Jared, Sales Manager, very professional and tuned in. Thank you! The Lakeland Subaru Group was excellent! Jared, Sales Manager, very professional and tuned in. Thank you! More

Took my 2020 Cadillac Escalade for service and found facilities sub-par, service was not impressive either compared to other dealerships in the area that offer what I describe as first class service. I facilities sub-par, service was not impressive either compared to other dealerships in the area that offer what I describe as first class service. I hope they can up their game. More

Subaru Service Advisor Mike is great. Only concerns is tech often, leaves something off the car, this time was a valve cover. Little things like that are an annoyance. Also, I do not l Only concerns is tech often, leaves something off the car, this time was a valve cover. Little things like that are an annoyance. Also, I do not like the policy of adding 3% to credit card transactions, credit cards are a cost of doing business and penalizes those of a more limited budget who also might have older cars with more costly maintenance. The price for most recommended repairs keeps going up and is not cheap. Having to pay additional allowance fee if one needs to or chooses to pay over time makes one consider other options when deciding if will use this dealership for service or chose another dealership that simply avmccepts credit cards without charging an extra fee. More

Very professional and first class buying experience. This was our first time shopping at Lakeland Buick, and we knew no one. Jake Harris, our salesman was outstanding. We bought from Buick Lakeland b This was our first time shopping at Lakeland Buick, and we knew no one. Jake Harris, our salesman was outstanding. We bought from Buick Lakeland because of Jake. We would strongly recommend that people go to Lakeland Buick and ask for Jake. Jessica Kent, Ms. Finance Manager, was upbeat and provided a quality experience going thru the exhausting financing process. Thanks Jake and Jessica More

Excellent, responsive and friendly service. As a walk-in I wasn’t expecting anything but getting an appt and was told it could be done now. I was in and out within an hour or less. As a walk-in I wasn’t expecting anything but getting an appt and was told it could be done now. I was in and out within an hour or less. More

I have always had excellent service and they check out all my concerns and answer my questions all my concerns and answer my questions More

Starting with no wait, and friendly, knowledgeable service advisors; and ending with a Subaru Forester that purrs and has plenty of strong acceleration and braking. I wouldn't go anywhere else 😀 service advisors; and ending with a Subaru Forester that purrs and has plenty of strong acceleration and braking. I wouldn't go anywhere else 😀 More

Nothing to improve on device dept was very knowledgeable about service and explaining problems and cost about service and explaining problems and cost More