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Buick Lakeland - Service Center

Lakeland, FL

4.6
140 Reviews

140 Reviews of Buick Lakeland - Service Center

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June 01, 2025

The service department is wonderful and I really appreciated the video version of the “all points inspection” showing me the undercarriage of my car, the rotors, the brake pads, the tires, and all o More

by AJCOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
May 30, 2025

Austin had great customer service and was a very nice person. The guys who worked on my car were awesome. They even washed my car afterwards! Love this place! More

by Jean 07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 28, 2025

Jacob was very helpful and knowledgeable Nd very excited to get me into my new Optiq! Everyone there was great and very welcoming More

by JRADTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Amazing every time! Always go above and beyond for me. Always very kind and fast More

by NINAE.BOYLE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Idetthe Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Pedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Sales and Service staff are very friendly and helpful No pressure at all from Sales! Service is always fast and efficient. I've been coming here for years to buy and service. More

by DBRUCHWALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Hepburn
May 21, 2025

The staff is very friendly, efficient and courteous here. My rating is reflective of my dissatisfaction with Buick and the fact that I have a 4 year old vehicle with approximately 31,000 miles and I have bee More

by JENSPENCE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
May 19, 2025

Michael in the service department is good. So nice professional and knowledgeable.I bought a new set of tires and I am driving to New Orleans right now.Really good customer service. More

by MIKEWATERS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 18, 2025

The service technician was quick to discover the problem with my Auto-sensing wipers. A part was ordered and installed within 24 hours. My experience with the Service Department was fast, efficient, profess More

by RDW509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
May 17, 2025

I did my car shopping for my Subaru Outback Wilderness model mostly via email and texting. They were very responsive and answered all my questions in a timely manner. Howard Marfell our sales person was v More

by BHAVESH51174
Recommend Dealer
Yes
Employees Worked With
Anna Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kent, finance manager.
May 07, 2025

They did a great job. I was kept informed about the work they were doing on my vehicle. More

by ND1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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