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Buick Lakeland - Service Center

Lakeland, FL

4.6
143 Reviews

143 Reviews of Buick Lakeland - Service Center

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June 07, 2025

Asked if they would vacuum the rug and mats in my car and they said yes. They only did the mat on driver's side. Otherwise great servive More

by DEARTHKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin B
June 06, 2025

If you have an appointment, it should not take one and a half hours for an oil change. Please don’t overbook. Other wise the dealer is very good. More

by MASWAS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
June 06, 2025

Fred worked with us in a very relaxed and professional manner. He was just there to answer our questions and not push us. More

by JMLESETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victorcc Berrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

The service department is wonderful and I really appreciated the video version of the “all points inspection” showing me the undercarriage of my car, the rotors, the brake pads, the tires, and all o More

by AJCOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
May 30, 2025

Austin had great customer service and was a very nice person. The guys who worked on my car were awesome. They even washed my car afterwards! Love this place! More

by Jean 07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 28, 2025

Jacob was very helpful and knowledgeable Nd very excited to get me into my new Optiq! Everyone there was great and very welcoming More

by JRADTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Amazing every time! Always go above and beyond for me. Always very kind and fast More

by NINAE.BOYLE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Idetthe Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Pedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Sales and Service staff are very friendly and helpful No pressure at all from Sales! Service is always fast and efficient. I've been coming here for years to buy and service. More

by DBRUCHWALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Hepburn
May 21, 2025

The staff is very friendly, efficient and courteous here. My rating is reflective of my dissatisfaction with Buick and the fact that I have a 4 year old vehicle with approximately 31,000 miles and I have bee More

by JENSPENCE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
May 19, 2025

Michael in the service department is good. So nice professional and knowledgeable.I bought a new set of tires and I am driving to New Orleans right now.Really good customer service. More

by MIKEWATERS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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