Buick Lakeland - Service Center

Tony was great. He was friendly and very accommodating. We got our car serviced and washed in a timely manner. We were able to get a loaner car which was great fo He was friendly and very accommodating. We got our car serviced and washed in a timely manner. We were able to get a loaner car which was great for running errands. Thanks for the great service. More

I made an appointment for an oil change. It took more than 2 hours for the oil change. Then I was told that to help maintain my car, I should spend over $1000 to get everything done that my It took more than 2 hours for the oil change. Then I was told that to help maintain my car, I should spend over $1000 to get everything done that my car needed. This car only has 26,000 miles on it. I finally agreed to replace 2 air filters in my car. When I got the bill I had a coupon to get $25 off parts. I was told I should present that coupon when I signed in. I only signed in for an oil change. I had no idea I would need to use my coupon. I feel like I was being pressured to spend more money on my car for things I didn't understand why this was needed. I will probably be using another garage for my oil changes. I will keep what I was told that my car needed and will ask for a second opinion on what this car needs. This also happened the last time I was in for an oil change. Evidently the service department gets a commission when they convince a customer to have other work done. More

This dealer has provided all service on my 2016 Buick Regal. Their service has always been superb. Regal. Their service has always been superb. More

Very good service will return when it is necessary no more issues with your service and you will se more issues with your service and you will se More

Service manager was awesome in helping me out. And explaining in detail, my service and was able to reduce my cost for repairs. And explaining in detail, my service and was able to reduce my cost for repairs. More

Fantastic customer service! I highly recommend Lakeland Subaru!! The service staff accommodates and communicates next level! ⭐️⭐️⭐️⭐️⭐️ I highly recommend Lakeland Subaru!! The service staff accommodates and communicates next level! ⭐️⭐️⭐️⭐️⭐️ More

Great service and friendly customer service . Mike takes great care of my car and cares . Mike takes great care of my car and cares . More

Very good customer service,My advisor Billie was excellent as always.. Would recommend to anybody. excellent as always.. Would recommend to anybody. More

I’m very pleased with the service department at this dealership. Appointments are easy to make. And my vehicle is always ready when promised. dealership. Appointments are easy to make. And my vehicle is always ready when promised. More

I have brought my car in multiple times and don't get a car wash. When I picked it up the last time, I made mention of it, their answer was, well do you want us to wash it now?... My reply was NO! you'v car wash. When I picked it up the last time, I made mention of it, their answer was, well do you want us to wash it now?... My reply was NO! you've had the car all day for a simple oil change.. ***I still am upset about the unresolved ceramic coating that has left my car damaged with swill marks on it, that the body shop states they didn't do, but they weren't there when I brought the car in to get the ceramic coating done but they were there when I looked at the car in the sunlight a few days later. The swirls look EXACTLY like a buffer did it. I don't know why I waste my time on these surveys, when I complain there are no responses or changes. I love the car and the dealership has been very helpful when I drop my car off, but for a simple oil change it shouldn't take all day and not get washed. More