Burleson Nissan
Burleson, TX
Filter Reviews by Keyword
By Type
725 Reviews of Burleson Nissan
Great Experience I bought my 2016 Nissan Maxima for Burleson Nissan in August. Aleks Gutierrez was so helpful. He made the process so seamless and when I went back in I bought my 2016 Nissan Maxima for Burleson Nissan in August. Aleks Gutierrez was so helpful. He made the process so seamless and when I went back in for my floor mats he remembered me and came over and talked me and asked if I was satisfied with everything. He was so personable and friendly and made my husband and myself feel so comfortable. Everyone at Burleson Nissan was great but he made the buying experience above expectations!!!! More
Happy customer! Ricky Weaver was a good salesman, he answered all my questions about my new car! Very helpful and super nice! Definitely will be referring friends! Ricky Weaver was a good salesman, he answered all my questions about my new car! Very helpful and super nice! Definitely will be referring friends! More
Sales and Service Experience I bought a Preowned Nissan 2013 Altima From Burleson Nissan about 4 months ago and I have to say that is was a great experience and everything went sm I bought a Preowned Nissan 2013 Altima From Burleson Nissan about 4 months ago and I have to say that is was a great experience and everything went smoothly with my salesperson Ricky, who could not have been better. Now FF to July and I had a problem with my AC Compressor that a lot of Dealerships may have said it was not covered due to the fact it was out of the warranty periods. Not this one , They helped me out and even gave me a loaner so I could get to work the next day. Thank you Mike and Barry....You have a customer for Life !! More
First Rate Dealership A+ Great Dealership to work with. Rickey Weaver was my sales person and a Great guy to work with, he was one of the reasons I ended up getting my Altima Great Dealership to work with. Rickey Weaver was my sales person and a Great guy to work with, he was one of the reasons I ended up getting my Altima from them. More
Liars I recently visited Burleson Nissan only to experience 3 hours of excruciating pain. I went in to buy a used Honda Civic Hybrid. The price is listed at I recently visited Burleson Nissan only to experience 3 hours of excruciating pain. I went in to buy a used Honda Civic Hybrid. The price is listed at 13,885, and I was very firm about my trade in price for my car. After inspecting the vehicle it was clear there was hail damage on the weather stripped and most likely on the rest of the car but it was repaired. After inquiring, it turns out the car was severly damaged but repaired with no insurance process so it doesn't show up on the carfax. After pressing several times the sale person finally told me that yes there was hail damage. This didn't necessarily bother me, what bothered me was that the salesman also included an $895.00 warranty on top of the original $13,885.00. My experience has always been that extended warranties are optional, according to this salesman it was. Towards the end of negotiation it became not optional and I was told I had to get it. This salesman basically said anything to try to make the sale and would not let me leave, he was basically holding me hostage with my keys and kept changing the subject and arguing about why my car isn't worth what they were giving me and how great of a deal I'm getting. All in all, this was one of my worst experiences yet at a dealership and after two-three hours and fifteen trips back to the manager I finally left empty handed due to the extended warranty. More
Lied, selling defective car, and were jerks Seller lied about service work: dealer said they had performed recall. Carfax showed otherwise. I asked Bill and was told it had been done. It had Seller lied about service work: dealer said they had performed recall. Carfax showed otherwise. I asked Bill and was told it had been done. It had not. We read up later and learned they're selling a car with a fatality-causing defect. The manufacturer (Honda) *ordered* all dealers to stop selling those (defective) cars. But Burleson Nissan will still sell you one - and they'll tell you it's fixed. The airbags in certain vehicles work like shotgun shells, apparently, and have killed people and maimed many more. See the web and NHTSA) for more about it. Stay away. On top of that, it was everything you've been warned about with used car salesmen. We had an appointment (via the number they give out for this dealership) with Thomas McCarthy, but he wasn't there when we arrived, and it appeared he had already left. We talked to Bill, but he was a jerk, particularly to my wife. Of all the car salesman I've ever interacted with, he has been, by far, the worst, and least helpful. He also used pushy sales tactics trying to sell us the car (before we even knew about the critical defect). Go elsewhere. Run. Take your business to an honest dealer - there are plenty of them out there. (Auto Market Direct in Addison, for example. Or Texoma Classic in Texoma. Reliable Chevy in Richardson. Many dealers won't sell you defective cars, or lie about it -- go see one of them.) More
Awesome service I had scheduled my pathfinder online for a small issue that we were having. Jason took good care of me and my pathfinder. I had to get a loaner becau I had scheduled my pathfinder online for a small issue that we were having. Jason took good care of me and my pathfinder. I had to get a loaner because it was going to take a little longer to fix my issue. I was informed on every step and Jason really made me feel comfortable leaving my car. He is seriously awesome!!! More
customer service-Jason called Jason in service dept 4-13-2016 to get oil change he said come on down and when i got there he was waiting and took care of me right away. your called Jason in service dept 4-13-2016 to get oil change he said come on down and when i got there he was waiting and took care of me right away. your service dept checked over my car for me and assured me that my car was solid to make a trip soon. Jason is a very nice and caring person to me and is always very courteous and helpful . Wish there was more like him. More
First Car Purchase Experience These guys are awesome and willing to do anything for you if possible. They made everything easy for me and it was my first car purchase. I'm very ple These guys are awesome and willing to do anything for you if possible. They made everything easy for me and it was my first car purchase. I'm very pleased with the service! More
so far excellent I came into to that dealership defensive and ready for a fight everytime based on my last dealings with a different Nissan. the first salesman was not I came into to that dealership defensive and ready for a fight everytime based on my last dealings with a different Nissan. the first salesman was not a good fit for me and I got a different one he was great. I had a lot of dealings with Thomas McCarthy and this has not been a typical experience and can you believe he has kept his word every step of the way and has been transparent and patient with me. nothing underhanded so far. as of today they will have my business as long as I am with in 100 miles!! More


