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Burtness Chevrolet Inc - Service Center

Orfordville, WI

4.8
197 Reviews

197 Reviews of Burtness Chevrolet Inc - Service Center

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January 27, 2025

Was given false information that resulted in my paying $166.00 for a service that wasn’t actually due for another 50000 miles. More

by dbier0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
January 26, 2025

I had a problem with a warning light coming on and they got me in right away and allayed my fears. More

by streichdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
January 24, 2025

They got the equinox face on a Thursday night that Friday to work on it and Monday at by 4 o’clock it was done. Fast service. More

by mikeandmarylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service awesome and Matt finished by checking us out
January 17, 2025

They are always nice and helpful. Anytime I have my cars in for service. I have been going there for over 25to30 years and i recommend them to anyone More

by Joshua wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I had an emergency with a dead battery Rick got me right in Saturday afternoon and fixed the problem More

by leodmuller01@gmail,com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Oil change and tire rotation appointment went as expected and on time as typical. Worth the 30 minute drive over. More

by DRYAN1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 27, 2024

Quick and easy, exceptional service department. staff is friendly and helpful.. would not go anywhere else r More

by MATTN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We're so glad to hear that your experience with our service department was quick, easy, and exceptional. Our team works hard to provide friendly and helpful service, and we're honored to be your go-to choice. We look forward to continuing to serve you in the future!

December 13, 2024

They always come through. Excellence in all they do. Very helpful and always treated like family. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re honored to hear that we’ve been able to consistently meet your expectations and make you feel like family. Excellence in service is always our goal, and we truly appreciate your continued trust and support. We look forward to serving you for many years to come!

December 10, 2024

It was a pleasant experience everyone was friendly n accommodating easy to set up appointment More

by ppehl86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that your experience was pleasant and that our team was friendly and accommodating. It's our goal to make everything as easy and convenient as possible, and we're happy we could do that for you. We look forward to assisting you again in the future!

December 03, 2024

Excellent service. Had some issues with my radio and internet and they were able to diagnose it and repair in a timely manner. Very friendly staff and the main reason w More

by rvancleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service department.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was able to quickly diagnose and repair the issues with your radio and internet. It’s great to know that the friendly service played a role in your decision to choose Burtness. We truly appreciate your trust and look forward to continuing to serve you!

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