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Busam Ford Lincoln
Wilmington, OH
158 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 158 reviews
August 01, 2025
My car buying experience was great thanks to Shane ! I’ll recommend him and the dealership to others. I’ll recommend him and the dealership to others. More
by BECKYNLBURG
Verified Customer
July 31, 2025
Great 14 more words 11 more words 8 more words 5 more words 2 more words words 2 more words More
by davemullen36
July 30, 2025
Did not properly repair items on vehicle to be fixed. Upon pickup of vehicle discovered further problems meant to be hidden. Upon pickup of vehicle discovered further problems meant to be hidden. More
by WILLIAM.ELCOOK
Employees Worked With
July 30, 2025
Good and efficient Sorry I don't understand why you won't accept my explanation please move on accept my explanation please move on More
by David.Stubblefield
July 29, 2025
Great experience. Shane was great to work with. Highly recommend this dealership/team. Very seamless process. Shane was great to work with. Highly recommend this dealership/team. Very seamless process. More
by SKIERMASI
July 25, 2025
This dealership was a blessing in disguise. They had me in and updated throughout the process. Realistic times of being complete and all. At the dealership, the techs and staff were all nice a They had me in and updated throughout the process. Realistic times of being complete and all. At the dealership, the techs and staff were all nice and smiled. Thanks for the help! More
by lisa_jones
Employees Worked With
July 23, 2025
1st time @ Busam and was impressed with how accommodating they were. Austin and I think service mgr. were easy to work with. they were. Austin and I think service mgr. were easy to work with. More
by Skipght
July 23, 2025
Work was done before expected. We were contacted and notified every step of the way. The service desk was very helpful and got us quotes for comparison. We were contacted and notified every step of the way. The service desk was very helpful and got us quotes for comparison. More
by mr.jl.earl
Employees Worked With
July 22, 2025
Clean very polite kept us informed about the way things were moving offered drinks coffee and water shows options on the new vehicle were moving offered drinks coffee and water shows options on the new vehicle More
by BADLUCKBOLEN123
Employees Worked With
July 19, 2025
The dealership did not communicate with me on the cost for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor e for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor experience More
by Valeria.mokrenko
Employees Worked With
Austin
