Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Busam Ford Lincoln
Wilmington, OH
142 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 142 reviews
July 12, 2025
Seth and staff were quick to get me qualified for a car loan and had me out in less than an hour loan and had me out in less than an hour More
by WITCHBOY1971
Verified Customer
July 09, 2025
I loved buying my ford bronco. This place is awesome. Thanks for everything. It's the best. This place is awesome. Thanks for everything. It's the best. More
by janet.florea
Employees Worked With
July 09, 2025
Took forever for the paper work to get wrote up and the truck wasn’t even ready to leave the dealership and they failed to mention the major oil leak the truck has they said there was some seepage from a g truck wasn’t even ready to leave the dealership and they failed to mention the major oil leak the truck has they said there was some seepage from a gasket but turns out to be a major leak. However the salesman was great. Wouldn’t buy something from them unless it was brand new shotty work done to it. More
by Mitch2020
Employees Worked With
July 09, 2025
I had a very good experience. Junior was very communicative and kept me in the loop the entire time. Would recommend to family and friends! Junior was very communicative and kept me in the loop the entire time. Would recommend to family and friends! More
by ELISELPN98
Employees Worked With
July 05, 2025
Great service, no issues with scheduling or getting the problems resolved. Thanks again for the service problems resolved. Thanks again for the service More
by arolfe1665
Employees Worked With
July 05, 2025
Had few oils changes went great but had to have minor work windshield wipers and water reservoir issue and it was the worst experience... was told 1 time we'll a part would need order and I would be con work windshield wipers and water reservoir issue and it was the worst experience... was told 1 time we'll a part would need order and I would be contacted...we'll 3 weeks went by heard nothin had to call in 2x for some 1 to yea it been there ...now the wipers had 1 side worked fine other didn't work at all..after it was said it was fixed no side worked at all..then bring bac to re fix told again it worked but tried in Parking lot and nothing worked again More
by D.j
Employees Worked With
July 04, 2025
Terrible dealer from top to bottom,! The general manager refuses to talk or return phone calls after they get you to sign! Worst experience ever in my life! From the day I bought my car The general manager refuses to talk or return phone calls after they get you to sign! Worst experience ever in my life! From the day I bought my car it had major issues and took months to resolve! More
by TROYAMEND
July 03, 2025
Friendly, informative, great people, they do everything they can for the customers. Big selection of vehicles. they can for the customers. Big selection of vehicles. More
by RONALDEVERETTTHOMPSON
Employees Worked With
